Warranty information
Any retail purchaser of our bicycles through one of our authorized dealers will be protected by a limited warranty stated as such: 1) Frames, including forks, are warranted to be free of manufacturing defects in materials and workmanship for the life of the product. 2) Components and parts are warranted to be free of manufacturing defects in materials and workmanship for six months from original date of purchase. If you have a claim that falls under our warranty policy, please contact the Firmstrong authorized dealer in which you purchased the bicycle and they will facilitate the warranty claim for you. Any parts that have been deemed defective during the warranty period will either be repaired or replaced by parts of equal or greater value. As such, it is purely at the discretion of the manufacturer and it is the sole remedy of the warranty.
