Achieving Organizational Excellence is Easy: Significantly Improve, Easily Manage, and Truly Measure Performance, (Paperback)

Improve the performance of all work efforts (achieve cost, schedule, and quality excellence), simplify management, reward true performance, and achieve overall organizational excellence. The book is based on worldwide benchmarking and major performance improvement efforts that changed the culture and significantly improved the performance of a major international corporation (see www.csq3.com). Applicable to any size organization.

Change Culture

All major work effort teams are composed of personnel from key departments. Hence, instead of departments throwing the work effort over the wall, the work effort team is composed of personnel from all the affected departments.

Management is focused on ensuring competent department personnel and making go or no go work effort decisions .

Significantly Improve Performance: Implement an Universal Work Effort Format with Decision Quality

Achieve Cost, Schedule, and Quality excellence on any work effort!

Manage Performance: Three Level Management System is Applicable to All Organizations

The three level structure (strategic, major commercial, and project) doesn't change. In addition, the structure establishes a knowledge management base.

Measure Performance: Implement Rewards Based On True Performance

Track the results of all work efforts and reward personnel /groups/departments based on delivered value and the making of key decisions.

The Book Methodology is Applicable to Any Organization!

Small Business

• Typical work efforts might include: developing a business plan, establishing the structure of the business, setting up an accounting system, establishing a marketing plan, building a website, developing consistent proposals, executing customer's projects, etc.

Religious

• Typical work efforts might include: building a church, developing local assistance programs, establishing fund drives, maintaining volunteer efforts, hiring staff or subcontractors, improvement projects, etc.

Government

• Typical work efforts might include: hiring personnel, subcontracting offices, maintaining- coordination relationships with other agencies, implementing new directives, upgrading information technology systems, planning for the future, etc.