Walker Edison Classic Modern 6-Drawer Solid Wood Dresser, Grey

Visually, this is a really beautiful dresser and looks great put together. It doesn't look as cheap as it is. However the assembly is a pain in the butt, and it does not have metal tracks, just cheap wooden rails that probably won't last too long. I had an issue with two drawers that would fall off the rails because it was improperly cut and slightly shorter than it needed to be. I tried a few different things to make it work, reached out to Walmart to see if they could order spare parts so I could make it work, but I was funneled over to the manufacturer. We went back and forth for a bit and they finally sent me some replacement parts. Much to my dismay, the two drawers still did not work, so I finally called Walmart to initiate a return. They said I was outside of my return window, but would make an exception (oh geee thanks) but they could not have it picked up. They said the only possible way to get a refund was to completely disassemble it, box it up and take it to the post office and ship it myself! That wasn't an option for me (not only is that a ridiculous ask on their part since they delivered a lemon of a product, but I am also 9 mos pregnant.) I had to go back to the drawing board to figure a way to make it work and after bouncing some ideas off family members, we found a solution that worked. But all that hassle, and terrible customer service for a brand new piece of furniture is atrocious. I'm glad it worked out and does look pretty in my space, but if I had known it was going to be this much trouble, I would have just ordered a quality piece of furniture from LivingSpaces or Pottery Barn.

I bought this about a month ago for my bedroom. It's a nice color and looks pretty from afar, but when you come closer you notice that the drawers do not fully line up, despite following the directions to a T. It was very hard to put together and the wood is very soft and splits easily. Not all of the holes line up and there are errors in the directions. Sometimes I would put pieces together only to realize later that I screwed them in backwards. This is not evident in the directions, you only realize once you're trying to assemble a different piece. Additionally, the top of the dresser came broken with a large crack through half of the length of the wood. The company sent me a replacement.