Restored Apple iPhone 14 - Fully Unlocked - 512 GB Blue (Refurbished)

I purchased a refurbished iPhone from Reebelo via Walmart Marketplace in January 2025. Within a few months, the phone developed a serious issue: it wouldn't charge above 1% and constantly restarted — even while plugged in. This rendered the phone completely unusable. I reached out to Reebelo expecting them to honor their advertised 12-month warranty, which clearly states it covers refurbishing defects and electrical failures. Instead, I was told that no warranty applies because I bought the phone "through Walmart" rather than “on Reebelo.” This distinction was never made clear during the purchase process and feels intentionally misleading. Customer support repeatedly delayed their responses, avoided addressing the core hardware failure, and ultimately refused to help — even though this is exactly the kind of issue their warranty should cover. I had to replace the phone out-of-pocket, and Reebelo refuses to issue a refund or repair. This experience shows a lack of accountability and misleading warranty practices. I would not recommend purchasing from Reebelo, especially through third-party platforms.

Battery bloated and broke the phone about 2 months after purchase. They didn't allow for returns due to their 30-day warranty, so I was stuck with a broken iPhone 14 and no possibility for fixing or even alleviating the issue. They said, sorry, no returns, and essentially left it at that.