Vigo Pull-Out Spray Kitchen Faucet with Deck Plate, Stainless Steel

I purchased the VG02009 model 5 years ago and as probably expected from a faucet, I haven't had any issues with it. However, what still makes me smile is the solid and quality feel of the unit every time I turn it on. The faucet has such a quality feel to it and the pull down nozzle is heavy in a very positive way. I am doing a complete remodel of my kitchen and have tossed everything except for my Vigo faucet. Unfortunately, while making some revisions to the new cabinet it sits on I accidently cut the main hose!!! I figured that I was going to have to purchase a new faucet (I intended to purchase the very same one from Vigo), but before doing so I reached out to the company. I very quickly got an email from Christian Landazabal letting me know that not only can the company send me a new hose, but they will be happy (his words) to send it to me for free! This faucet is 5 years old and in my initial email to him I made it clear that I intended to pay for this part should it be available. This is a quality company selling a quality product! I will be redoing two bathrooms shortly and everything that can be will be a Vigo product.

This kitchen faucet looks perfect in our contemporary home - we built a new home and have loved this faucet and our bathroom fixtures as well. Customer Service was prompt and very courteous. Very happy!