Why Motivating People Doesn't Work... and What Does, Second Edition: More Breakthroughs for Leading, Energizing, and Engaging (Edition 2) (Paperback)

Leaders face a motivation dilemma. They are held accountable for doing the impossible: motivating people with ineffective command-and-control and carrot-and-stick techniques. Susan Fowler offers a proven alternative. She shows us why applying motivation science is essential for solving the most vexing leadership issues. This updated and expanded second edition of her bestseller introduces three new leadership capacities that help managers tackle hybrid work, explains the risks of gamification and tokens, and relates the fascinating backstory behind the Great Resignation and quiet quitting. When managers integrate Fowler's innovative framework into their everyday leadership practice, an evolutionary truth emerges: people can be highly productive and flourish simultaneously.