ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.
9780113313044. New condition. Trade paperback. 2nd ed. Language: English. Pages: 469. Trade paperback (US). Glued binding. 469 p. Contains: Illustrations. Itil V3 Service Lifecycle. The ITIL 2011 Editions have been updated for clarity, consistency, correctness, and completeness. "ITIL Service Strategy" provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow.
ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.
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Specifications
Book format
Paperback
Fiction/nonfiction
Non-Fiction
Genre
Business & Investing, Computing & Internet
Publication date
July, 2011
Warranty
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