Warranty information
Skullcandy provides a (1) one-year limited warranty against manufacturing defects for all of its authentic products from the date of purchase, with the exception of soft goods which may be eligible for an exchange, refund, or coupon code within 30 days of the date of purchase. If a product was purchased from the Skullcandy website or a Skullcandy authorized seller and, at the time of purchase, contained a manufacturing defect or had been damaged by improper care prior to the time of purchase, then Skullcandy in its sole discretion, will replace or provide a warranty credit for the product for use on the Skullcandy online store. The amount of the warranty credit shall be equal to the purchase price of the product, but in no event shall the amount exceed Skullcandy’s manufacturer suggested retail price (“MSRP”). Skullcandy reserves the right to inspect any product subject to a warranty claim to determine, at its sole discretion, whether the claimed defect is a defect that is covered by the warranty. All warranty credits may be used toward the purchase of any Skullcandy product available on the Skullcandy online store. Note that Skullcandy regularly changes the models, colorways, and styles of its products and cannot guarantee the availability of an exact replacement for any product. SKULLCANDY DOES NOT ASSUME ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS LIMITED WARRANTY. Some U.S. States and international countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please note that because Skullcandy is unable to oversee or control the quality of its products sold by unauthorized sellers, Skullcandy’s warranty is not available for products purchased from unauthorized sellers. Skullcandy’s warranty extends only to products purchased from authorized sellers that are subject to Skullcandy’s quality controls and have agreed to follow its quality controls. All warranty claims must be processed through the Skullcandy website, or through the local distributor if customer’s country is not available in the Skullcandy website Warranty Claim. If customer’s country is not available in Skullcandy website Warranty Claim, customers should contact the local distributor from the list at International Support. Warranty Claims must include proof of purchase from an authorized seller in the form of a receipt or invoice that clearly identifies the product model, purchase price paid, and purchase date. Warranty claims are under the sole discretion of Skullcandy and failure to follow the required procedures may cause warranty claims to become void.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
