Skechers Women's On-The-Go Radiant - Riviera Slip On

The shoe was very comfortable, but very big for a 9.5. I am returning for a smaller size. These shoes were delivered, and when I initiated the return the site stated "Return to any Walmart." The Walmart at 505 Pine Island Road refused to take them until I asked to speak to a supervisor. The supervisor said "I'll allow the return this one time." What?? I use the deliver due to mobility issues. I can return items as long as I don't have to walk far. The Super Walmarts near me are always overcrowded. No handicapped parking available, and a long walk from the parking area to the CRS counter. What am I supposed to do?

These shoes are super comfortable and the color is true to the picture. I usually wear a 9 in most shoes, although, in Skechers I wear an 8.5 and this was no exception.