Avalon 1-Handle Kitchen Faucet with Side Spray & Soap Dispenser in Stainless Steel

I bought my faucet in roughly 2008 or 2009 when I was re-modeling my kitchen. However, in 2015 my braided line under the sink connecting the spray nozzle to the main faucet started to spring a leak. I had never seen this before, but if figured I would just go get a hose and replace it. To my surprise, since it is a single handle and the original manufacturing had the connecting point up inside the handle and out of reach of replacement I was informed that I needed to replace the whole main handle. So, I call Pfister and asked to replace that one piece and where can I buy it, but I was informed they do not replace just the one main handle but rather I would have to replace the whole faucet. At this point I was think, "Ok, this is where they get you and great how much is this going to run me". To my surprise, I was informed that since I purchased a Pfister to begin with it is warrantied for life. Being the skeptic I am, I now was saying "sure, I bought this 7 years ago and there was absolutely no way I still had the receipt or knew where I bought it from". Ahhh, but again, I was surprised. I was told it did not matter I simply just needed to take a picture of the current faucet in the sink and send it to them. I am absolutely blown away at this point. In this day and age of data, and documentation and not being able to move left or right without pre-approval and proof of that pre-approval, could it possibly be this simple. I am here to tell you, yes, it was, with a big fat capital Y.E.S. It was at that moment that I made the decision that I will never own another make of faucet other than a Pfister. Not only was the product beautiful. It functioned wonderfully for all the time I've owned it and then when I did get normal wear and tear type issues, I was able to speak to real people who actually made my experience easy. SOLD! [This review was collected as part of a promotion.]

We had our faucet for at least 15 years. It has met all our needs. The faucet is high enough to fit large pots beneath. The soap dispenser makes the counter look neat & it is readily available. The sprayer reaches where the faucet can't. The one handled control is convenient to control the water temp. The head on the faucet deteriorated. We called the company. They only required that we send a copy of the manual and they sent a replacement faucet. We didn't know there were still companies like this! Thanks [This review was collected as part of a promotion.]