WD MY BOOK DUO DESKTOP RAID STORAGE - 12 TB

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WD MY BOOK DUO DESKTOP RAID STORAGE - 12 TB
WD MY BOOK DUO DESKTOP RAID STORAGE - 12 TB
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WD MY BOOK DUO DESKTOP RAID STORAGE - 12 TB

3 stars out of 2 reviews
(3.0)|
2 ratings

Key item features

  • Massive Storage: The My Book Duo drive offers up to 20TB capacity, consolidating photos, videos, music, and documents in one reliable location.
  • Optimized Drives: Equipped with RAID-optimized WD Red drives, ensuring high-speed, quality storage and data integrity for two-disk array systems.
  • Flexible RAID: Configurable for RAID-0 (default for maximum speed), RAID-1 for data mirroring, or JBOD (two independent drives) using WD Drive Utilities.
  • Universal Connectivity: Features USB 3.1 Gen 1 and USB 3.0 compatibility, with included USB Type-C to Type-C and Type-C to Type-A cables for high-speed connections.
  • Fast Performance: Achieves sequential read speeds of up to 360MB/s via the USB Type-C port, powered by the internal WD Red drives.
  • Included Accessories: Comes with WD Discovery software, USB-C to USB-C and USB-C to USB-A cables, an AC adapter, a disk replacement tool, and a quick install guide.
  • Expandable Hub: Includes two USB Type-A hub ports, providing flexibility for connecting additional accessories.
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Current price is $457.10
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3 out of 5 stars
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Showing 1-2 of 2 reviews

Jun 17, 2021
Buggyguru
5 out of 5 stars review

Seller Verified Purchase

The perfect backup setup for me

The HDD setup hit the spot for my needs. It took a little bit to get it set up for a mirror configuration vs a stripe, but now I'm confident it is running well and I have faith, from experience, in WD reliability.

Review from Western Digital
Helpful?47IT8Y5JXBA1671152602
Jul 14, 2021
alpsandsky
1 out of 5 stars review

Seller Verified Purchase

not happy with this product

The drive was unstable and 1 drive failed right out of the box

Review from Western Digital
Helpful?47IT8Y5JXBA1671152602
reply from Supplier Response

Hi alpsandsky, We are sorry to hear that the WD My Book Duo Desktop External Hard Drive is not working as expected and thank you for bringing this concern to our attention The best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. Please refer to the WD support page to know more. "Setting up and using WD Security and WD Drive Utilities": Search for knowledge base article:13880 If the test is inconclusive and the drive is under warranty, you can replace the drive by creating RMA with Western Digital. To know the steps to create an RMA, you can refer to the link mentioned below. "How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product": Search for knowledge base article: 10336 We would like to follow up with you to help discover the root cause of your drive’s abnormal behavior. We suggest you contact our Support team by phone to ensure an overall good experience with Western Digital. We'd be happy to help. Need Help? Please see our "'Contact Us" page for information