Bedding Fleece Blanket Queen Size Grey 300GSM Luxury Bed Blanket Anti-Static Fuzzy Soft Blanket Microfiber (70*100 cm)

Hello Nancy! We sincerely apologize for the terrible experience you had with our Fleece Blanket and truly appreciate you taking the time to share this honest feedback with us. It’s completely unacceptable that the blanket you received was the wrong size (far smaller than the stated 70*100 cm queen size) and incorrect color (brown instead of grey)—this is a serious oversight in our quality control and fulfillment process, and we take full responsibility for this mistake. We have already launched an immediate review of our inventory, packaging, and QC procedures to strictly check product specifications and colors before shipment, and we will take all necessary measures to prevent such errors from happening again for our valued customers. Again, we are so sorry for the inconvenience and disappointment this has caused you. Your feedback is incredibly valuable to us as it helps us improve our products and services, and we truly hope to have the opportunity to regain your trust and serve you better in the future.

Hello Pat! Thank you for sharing your honest feedback about your experience with our Bedding Fleece Blanket. We sincerely apologize for the significant frustration caused by receiving the wrong size and color—this is a critical error on our part, and we deeply regret that your order for the queen size grey blanket was fulfilled with a white, undersized one. We also understand how inconvenient it is to be asked to print a label when you don’t have access to a printer, and we apologize for adding to your hassle. Your satisfaction matters greatly to us, and we want to make this right. Our customer service team is ready to assist you with a seamless process—no printer required. They can provide alternativeoptions, such as arranging for a label to be sent to a nearby print shop or facilitating a contactless method that works for you. We also want to clarify that we take full responsibility for the fulfillment mistake, and we are reviewing our order processing procedures to prevent such errors from happening again. Please don’t hesitate to reach out to our customer service team at your earliest convenience. They will promptly address your, ensure you receive the correct queen size grey blanket (or assist with your preferred resolution), and make this experience right for you. We truly value your feedback as it helps us improve, and we are committed to earning back your trust. Thank you for bringing these issues to our attention, and we appreciate your patience as we work to resolve this promptly.