Kohler K-26638 Honesty Wall Mounted Pivoting Toilet Paper Holder - Nickel
Kohler K-26638 Honesty Wall Mounted Pivoting Toilet Paper Holder - Nickel
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Kohler K-26638 Honesty Wall Mounted Pivoting Toilet Paper Holder - Nickel

3.3 stars out of 7 reviews
(3.3)|
7 ratings

Key item features

  • Kohler K-26638
  • Honesty Collection
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3.3 out of 5 stars
stars7 ratings4 reviews
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Showing 1-3 of 4 reviews

Feb 18, 2025
Jane H
5 out of 5 stars review

Seller Verified Purchase

Toilet paper holder

I bought the Kohler toilet paper holder to match the other Kohler hardware that was used in our bathroom refresh

Review from kohler.com
Helpful?4A19HIH25YJ51438100009
Jan 18, 2022
Leslie18
1 out of 5 stars review

Seller Verified Purchase

Very Disappointed

I am a loyal Koehler consumer and until this purchase have been very satisfied. It was installed by our contractor only solidifying that it was installed correctly. When the arm is lowered with the toilet paper roll on it, the arm doesn't lock into place on the other side and easily slips down. There should be a small latch that catches the arm when it's lowered. For the price we paid for a toilet paper holder I wouldn't recommend this product.

Review from kohler.com
Helpful?4A19HIH25YJ51438100009
reply from Customer Service

Leslie18, my name is Jessica with Kohler Co. I am sorry to hear you are not satisfied with your Grand tissue holder. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at 1-800-456-4537. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.

Jul 30, 2022
Njspartannj
1 out of 5 stars review

Hinge is not tight

The hidge side is secured to the wall but the actual hinge where the arm pivots is loose so it doesn't seat correctly on the post side. Just like Leslie18's comments

Review from kohler.com
Helpful?4A19HIH25YJ51438100009
reply from CS

Hi Njspartannj, this is Sarah with Kohler Co. I am very sorry to hear your Honesty toilet paper holder is loose at the pivot. This is nothing you should expect during normal use. Please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST) for assistance with your One-Year Limited warranty. We are happy to help. -Sarah S. Kohler Customer Service