Dr. Scholl's Women's Headstart Moto Knee High Boot Black Smooth 9M
Dr. Scholl's Women's Headstart Moto Knee High Boot Black Smooth 9M
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Dr. Scholl's Women's Headstart Moto Knee High Boot Black Smooth 9M

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Key item features

  • Inside zip and hidden stretch gore for easy on/off
  • Lightweight, flexible construction moves with you
  • Womens tall boots with iconic buckle and strap detailing, stitch details, and 1 1/2 inch lug sole.
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Showing 1-1 of 1 review

Jan 18, 2025
PJW4
2 out of 5 stars review

Moto Knee High Boot

I'm totally disappointed because today I noticed my boot is separating from the sole on one side. I have only had the boots a little over 2 months; and only wear them about once/week. I have always trusted your products and could not believe it when I saw this today. After reading your "FAQ's" instructions, there is no need for me to send them back because it seems like a waste of time as you make no guarantee that you even received the items returned. You guys need to do better quality control. The boots were very comfortable and gave me the support I needed as I have a spinal injury -- Very Sad!

Review from drschollsshoes.com
Helpful?19P6CVS6PXRI13395401320
reply from Customer Service

We are very sorry to see that this has happened with your Headstart Moto Knee High Boots. We understand your concern. We cannot guarantee that a shoe sent back will be deemed defective, however, we do still recommend taking advantage of this policy. If you would like more information on this policy, please send a message at https://drschollshoes.custhelp.com/app/ask/ or call our DrSchollsShoes.com Consumer Care Department at 1-800-558-7614. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We would be happy to go over what to expect. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.