Mainstays 20" x30" Black Beveled Poster and Picture Wall Frame

One of the frames as damaged on delivery. The packaging was less than good. The box was delivered open. The frames themselves are an inexpensive and aren’t bad quality for the money. The problem was the delivery. I don’t want to return the whole package because one frame is damaged. Can I just get one replacement without returning the whole package.

This was a good quality frame for the price. The corners were exact when I checked to see how they were made and held together. The measurements of the opening were true and accurate at 24 x 30 exactly. I purchased this frame for a completed White Mountain 1,000-piece 24 x 30 puzzle. I was concerned that trying to frame a 1/8 inch puzzle into a poster frame might be too thick for it, but it had enough depth to accommodate the puzzle. The puzzle fit in the frame exactly. I did not have to trim off or modify the puzzle in any way to make it fit. I also did not glue my puzzle down to any cardboard backing. I simply flipped it over (carefully, with my husband's help with the puzzle sandwiched between two pieces of cardboard) and we slid it face-down into the frame and then attached the backing that comes with the frame in place. The pressure of the metal backing frame tabs and the snug fit is all that was required to hold the puzzle securely in place. I hung the framed puzzle on the wall in our family room as shown in the picture (sorry about the flash reflection) and it looks great! I am pleased with my purchase, since frames I found online that were advertised for puzzles were several times more the price of this one. I will get this same style of frame again for my next puzzle.