Cole Haan Womens Cloud Crisscross Suede Adjustable Wedge Sandals

I had been looking for espadrille wedge sandals for a while before I saw these from Cole Hann. I absolutely love the style of shoes but they're not the most comfortable shoes. I bought these for a trip and wore them almost everyday. The cloud-feel cushion was so nice and stable but the straps need some improvement. At the end of the first day wearing these shoes, I found some scratches on the back of my heels and on my big toes. And for reference, my feet are on a narrow width side. The next few days were better but still not really comfortable as I expected like other pairs I have purchased from Cole Hann.