Pavilion - Treasured Memory Memorial 4x6 Inch Picture Frame

I ordered this as a gift for my dad who lost both of his parents within 2 weeks of each other right before Christmas. When the first one arrived the glass was broken and cracked in multiple places, so I quickly ordered a second frame knowing it wouldn't be here until the day after Christmas but I wanted to quickly replace the damaged gift. I just received the second frame and this one also has cracked and broken glass. it arrives in Styrofoam and in a box and was shipped in an additional box with bubble wrap both times. but the problem is that the glass has some wiggle room within the frame so it's probably jostled just in the packing phase and would break easily. The frame itself is beautiful, but the broken glass in two separate frames shipped in two different orders and the design of the glass not fitting tightly into the frame makes it highly likely that it would break almost every time it's shipped.