Moen CRTRGE,NUT CHT WS LAV/RTDM-2
Moen CRTRGE,NUT CHT WS LAV/RTDM-2
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Moen CRTRGE,NUT CHT WS LAV/RTDM-2

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Actual Color:Chrome

Key item features

Cartridge nuts, Chateau widespread lav & Roman tub, quantity 2
Current price is $25.06
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Columbus, 43215
Arrives by Sat, Apr 25
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Sold and shipped by Buildcom
4.208435207823961 stars out of 5, based on 3272 seller reviews(4.2)
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Showing 1-1 of 1 review

Dec 17, 2023
Russ
1 out of 5 stars review

13401 faucet repair kit

Had a leaking cartridge, pull the the cartridge out, tried to tighten the nut down and it was all striped.....ordered the 13401 kit. And I guess it is a TWO PART redesign. We'll o tried the run the nut down and it striped out. So I used the other one. Because they come in a pair. Stripped that one out too.. is this a way to MAKE YOU buy a new faucet? Using g plastic is a mistake in my book. And the installation tool socks too.

Review from moen.com
Helpful?2WYTWQAM2A79105518455
reply from Moen Plus Support

Hello Russ and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with your Moen faucet repair and with the Moen 13401 Cartridge Nut Service Kit. We recommend cleaning and flushing the valve body before installing a new cartridge and the cartridge retainer nut. Customers in areas with hard or high in mineral content water have found this necessary or in situations where the parts being replaced were in service for a long time. We are sending you an email to work with you to troubleshoot these issues and to find a satisfactory warranty resolution.