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Lotus Beauty

3117 38th Ave.
Long island city, NY 11101, US
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Seller Reviews

4.5 out of 5
526 ratings122 reviews

About the seller

Dedicated to supplying only the highest quality of cosmetics and fragrances, WHY SHOP FROM US? 100% Customer Satisfaction Guarantee 100% Product Authenticity Quality Merchandise at Competitive Prices A Large Variety of Selections Exceptional Customer Service Dependable and Trustworthy Free U.S. D…
Business Name: Max Aroma

Seller reviews

4.5 out of 5 stars
526 ratings122 reviews
How seller rating is calculated

Showing 1 - 10 of 122 reviews

5 out of 5 stars review

Bravo to Lotus Beauty for the sturdy packaging and swift response to my order.

5 out of 5 stars review

Shipped on time, carefully and safely. Product was undamaged and arrived as expected.

2 out of 5 stars review

The perfume bottle arrived with a broken atomizer. There is a spill every time I use the bottle.

1 out of 5 stars review

I had high hopes for this store, but unfortunately, it has been a huge letdown. First, the delivery was way slower than expected. I ordered over a week ago, and it took much longer than the estimated time to arrive. When the package finally came, I was shocked by how poorly it was packed—just thrown in a flimsy box with zero care for protection, which led to a damaged bottle. The perfume itself didn’t even match the description on the website. It smells nothing like what was advertised, and I’m genuinely disappointed with the quality. I tried contacting customer service multiple times, but they were unhelpful and slow to respond. When they finally did reply, it was to tell me there’s nothing they could do. Overall, I’ve had a terrible shopping experience and won’t be purchasing from this site again. If you value good customer service, quality products, and timely delivery, I suggest you look elsewhere.

5 out of 5 stars review

Arrived quickly and safely so the class didn’t break

5 out of 5 stars review

Received package very well wrapped in cushion and paper netting to ensure it didn’t break during shipping! Received within the timeframe slotted and in time for Xmas! Highly recomend this seller!

5 out of 5 stars review

It arrived on time as stated and was packaged very securely.

1 out of 5 stars review

Disappointed in the communication sent a message sometime back about the product being damaged and leaked all inside. The packaging never got a response.

5 out of 5 stars review

It was easy to order and delivery was quite quick! Thanks.

1 out of 5 stars review

I purchased Jean paul black le male. Not new or sealed perfume. Either refilled or fake. It came unsealed and spilling in the package. This was suppose to be for my son for christmas. How disappointing.