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BISSELL Homecare Inc.

2345 Walker Ave, NW
Grand Rapids, MI 49544, US
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Seller Reviews

4.5 out of 5
2,730 ratings386 reviews

About the seller

A History of Good Business Since 1876. Like many well-intentioned people who set out to have a relaxing Saturday, we didn’t mean to start cleaning—it just happened. In 1876, Melville R. Bissell and his wife, Anna, owned a small crockery shop in Michigan. Because they were constantly cleaning sawdus…
Business Name: BISSELL Homecare Inc.

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Seller reviews

4.5 out of 5 stars
2,730 ratings386 reviews
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Showing 31 - 40 of 386 reviews

1 out of 5 stars review

This has been perhaps the worst experience of my life. I ordered the product on December 23 at price of $99. The order was cancelled by the AI system on December 31 because it was late. I was told I had to reorder but the price was $165. I was told they would honor the price of $99 and the order price would be reduced. The order shipped and I was bill $165 tax. I called and was told i would get credit within 48 hours. In the meantime, Bissell shipped me three of the same items instead of just one. I was able to get two of them cancelled enroute and returned to Bissell. I am still fighting to get the original price of $99 honored. I have talked to at least four Walmart reps and always promised I would get the credit with in 48 hours. Today January 9, I talked again to a rep after not receiving the credit and was told it will take 10 days. Believe me when i say this was the abridged version of what happened in this all-time worst online buying experience. Then they transferred me to a supervisor who promised 48-hour resolution but would not commit that I would receive the credit for the price of $99. Then I was cut off. I hope to resolve this, or I will return the product and will never buy from Walmart again. Saying this is the worst buying experience of my lifetime is an understatement.

5 out of 5 stars review

Arrived when promised. Packaging was intact . No problem with product. Further contact was unnecessary. Warranty information included in package.

5 out of 5 stars review

Fast delivery. Item is exactly as described and pictured, and works perfectly. Box arrived undamaged and in excellent condition.

5 out of 5 stars review

Easy transaction pleased to know they still strive for excellent

5 out of 5 stars review

The shipper kept me informed, my package arrived promptly, and in good condition.

1 out of 5 stars review

Never recieved this Walmart would do nothing in regards to returning my money or replacing was going to file small claims after months of trying to get my money back but inconvenience and court cost were more than product was worth

5 out of 5 stars review

Delivered quick, packaged appropriately. Just one small thing, I had asked that it be put behind the wall on my porch so that it could not be seen from the street. The driver leaned it up against my door instead, making it visible from the street. Fortunately it's a relatively small, slim box and was was waiting for me when I go home.

5 out of 5 stars review

This carpet cleaner is a quality item. It arrived on time, was packaged well and isn’t made from thin throw away junk. Bissell is a good name in carpet care and didn’t disappoint with this item!