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Sam Ash

278 Duffy Avenue
Hicksville, NY 11801, US
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Seller Reviews

4.6 out of 5
571 ratings137 reviews

About the seller

Music is our passion, not just our business. At Sam Ash, we don't just serve musicians - we are musicians. The people working our call center, packing your orders, and even roaming our offices are just as music obsessed as you are, and that's why you can count on us when it comes to knowing what to…
Business Name: Sam Ash Direct

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Seller reviews

4.6 out of 5 stars
571 ratings137 reviews
How seller rating is calculated

Showing 11 - 20 of 137 reviews

Jan 19, 2026
Jay
5 out of 5 stars review

Item was attractively priced, arrived as described, and arrived quickly.

5 out of 5 stars review

All items were delivered on time and in great condition.

Dec 25, 2025
William
5 out of 5 stars review

Good deal price wise and well made. Save some money go with these.

5 out of 5 stars review

Good communication Good free shipping and handling.

5 out of 5 stars review

Accuracy of item and shipping were perfect. I received my order in 3 days as said I would.

1 out of 5 stars review

Been waiting days for a return label that I can actually use. Terrible customer service.

5 out of 5 stars review

fast delivery. Got my strings days before they were even due. Great playing strings.

5 out of 5 stars review

Sam ash is a no hassle deal making straight forward music supplier. No hassles free shipping a great customer service. You won’t be disappointed.

5 out of 5 stars review

As usual, delivered on time, in great condition and delivering quality items as expected.

3 out of 5 stars review

Decent enough for a beginner to learn on (not for lessons but self learning). I had to put the bridge on myself and rosin the bow initially (no instructions included). The g string is really muddy and the d string can have a slight background squeak a bit. The rosin is very hard and smooth so almost nothing will come off on the bow initially until you get a file or knife and lightly scratch the surface. One of the bow hairs broke off the first day and I had to clip it off with a nail clipper but none broke since. Definitely order new strings for the violin when you get into it enough and want a huge upgrade. The bridge also didn't include notches or any indicator of where the strings go and likely wasn't tailored to the particular violin. It's not actually too hard to do the easiest 20% of the tailoring for the bridge to get 80% of the improvement. If you have proper measuring tools, fine grit sand paper (sorry luthiers, but will fit the instrument an order of magnitude better then nothing and the violin isn't worth enough for it to make sense to take it in), and some Scotch tape you can better fit the feet of the bridge to the violin and mark the string locations. Some cutting down of the bridge may be necessary but it actually wasn't for mine specifically, the strings were the proper height range over the fingerboard and bridge cut already to the right relative hight. To be clear, you can learn a lot without any upgrades or modifications. Don't be scared if you hear almost no sound when you first try to play because the bow needs to be rosined a ton. And there is a little bit of a break in period, it will sound a bit better after you practice a couple days. Mine holds tune really well so far but it varies I'm sure. Make sure to push the tuning pegs in when you tune because it is friction fit. Theres a hole lot of gate keeping in the violin community and a ton of violins are labeled "vso's" when in reality they actually will tune and play and sound like a violin. I would guess the main reason for this is because a cheap violin will be far more likely to cause you problems if you take violin lessons and end up holding you up because of how little time you often get for the lessons. If you are going to pay to be taught and have limited lessons then I would say don't get this. If you are going to self learn and want to actually know the ins and outs of the instrument I would recommend this. You will start by learning to put the bridge up and position it properly and tune (use an app if you need), then you will need to rosin the bow a whole lot and it will play badly the first day. It will play a whole lot better after a couple days and you can continue from there in both learning to play and to improve your instrument. Again I think new strings will be the absolute biggest improvement you can make initially, some medium tension $23 prelude strings for example.