Madd Health & Beauty U.S.

Hello Karin! We’re sorry to hear about your experience and appreciate your feedback. We take great care to fulfill every order exactly as placed and always strive to provide the best service possible. Any delays in shipping are due to the postal service, which is unfortunately beyond our control. However, we remain committed to ensuring that every item reaches our customers in a timely manner. Additionally, we always make sure that all items are properly packaged for safe and secure delivery. We would never ship a package without the purchased contents, as customer satisfaction is extremely important to us. We are always here to address any concerns and provide assistance whenever needed.