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Tivexi

1351 Pacific Pl
Ferndale, WA 98248, US
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Seller Reviews

3.8 out of 5
14 ratings8 reviews

About the seller

We are committed to providing each customer with the highest standard of customer service. Thank you for choosing Tivexi! 24/7 Support: Please send us a quick message using the "Ask a question" link, and we will get back to you as soon as possible. About Us: We are an online retailer bringing clot…
Business Name: Boulos Distributing LLC

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Seller reviews

3.8 out of 5 stars
14 ratings8 reviews
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Showing 1 - 8 of 8 reviews

2 out of 5 stars review

Has too many buttons. Can't turn on and off as one would expect. Its complicated. If and when it works finally its good. But it only works when it considers it necessary and NOT when owner wants cleaner air.

5 out of 5 stars review

I only just received it and now waited on my Zoe Greek plain yogurt tzatziki sauce packet, so I can cook my lamb meat for my gyro’s and assemble my lamb gyro’s yummy

1 out of 5 stars review

It won't hold a charge when I charge overnight. The Tile button does not work and won't activate with the app, which makes it useless. this is the first time I'm trying a key smart device, and I'm disappointed. I am planning on returning it soon to try and replace it. Unfortunately, Walmart will only let me return it without setting up a replacement, so I will have to return it and then reorder it, which is a huge inconvenience to me. so, as of right now, I am right giving them one star, but that may change depending on the replacement I get.

reply from Tivexi

Hello Rolfis! We’re very sorry to hear about your experience with your KeySmart device. A full refund was processed for your order — no return was required. Our team reached out within 2 minutes of you starting a return to offer sending a free replacement, but we unfortunately didn’t receive a response. If you’d like to give KeySmart another try, please contact our support team, and we’ll be happy to help. We appreciate your feedback.

5 out of 5 stars review

The description was right on. Color was exactly as described. The light was exactly as described. The shipping was fast. Service was great. I would definitely buy from this seller again.

5 out of 5 stars review

Great experience, they shipped my order same day and was actually packaged really well. They definitely care to make sure the item doesnt get damaged in transit

1 out of 5 stars review

Do not purchase from this seller unless you are sure you need the item. They do not accept returns for any reason.

reply from Tivexi

Hello Todd! We’re sorry to hear about your experience. As a seller, we must comply with federal regulations regarding the return of hazardous materials (HAZMAT), which are restricted by both carrier policies and the Department of Transportation. Because of this, certain items, including the one you purchased, are not eligible for return. Our goal is always to provide clear and transparent policies, which is why the return restriction was noted on the item listing. We encourage all customers to review return policies before purchasing, and we’re happy to assist with any questions before checkout. If you need further support, please reach out—we’re here to help!