eGift Cards and Physical Gift Cards

Walmart sells both digital and physical gift cards to make gifting easy. You can:

• Buy online at the Walmart gift cards section and choose e‑delivery or ship-to-home options.
• Buy in store—look for the gift card display or ask a store associate for help.

Availability of specific gift cards and denominations can vary by location and online. Keep your receipt for returns or balance questions, and check the card packaging or product page for any activation details.

To check a gift card balance online, follow these general steps:

1. Locate the card number and any PIN (often on the back under a scratch-off).
2. Visit the gift card page on the retailer’s site or the issuer’s balance page as indicated on the card or receipt.
3. Enter the card number and PIN where prompted to view the remaining balance.

If you can’t find the balance online, keep your receipt and contact customer service for assistance; they may offer alternate verification options.

Sending an e-gift card is usually quick and convenient. Try this approach:

• Select an e-gift card at checkout on the gift cards page.
• Choose delivery method (email or text), add the recipient’s contact, and pick a delivery date if available.
• Personalize with a message and confirm the purchaser details, then complete payment.

After purchase, save your confirmation email and receipt. Delivery timing depends on the card issuer, so verify the scheduled send date to ensure it arrives when you want.

Losing a gift card can be stressful, and options vary by card type. Here's what to do:

• Find your purchase receipt or order confirmation—proof of purchase helps most claims.
• Check the card packaging or product page for replacement or lost-card policies.
• Contact Walmart customer service or visit the store with your receipt; they can advise on next steps and may be able to flag the card.

Some issuers can replace cards if you provide purchase details, while others may have limited or no replacement options. Acting quickly improves your chances.

Prepaid, bank-style gift cards can include several possible fees. Typical areas to check are:

• Activation fee: A one-time charge when you buy the card.
• Monthly fees: Ongoing maintenance charges after a grace period.
• Transaction or ATM fees: Fees for certain withdrawals or foreign transactions.

Fee details are listed on the card packaging and in the cardholder agreement. Before purchasing, review those terms and keep your receipt; customer service can clarify any charges you don’t understand.