Business Name: Wayfair
Seller reviews
Most helpful positive review
5 out of 5 stars review
Everything thing was so good, I purchased a gallon stainless steel vegetable steamer from Wayfair, that I also love.
twmm
Most helpful negative review
1 out of 5 stars review
Polite and kept apologizing that the product didn't meet expectations and admitted that these cushions had very soft filling but charged me $117 for shipping to return them. I was still talking and the person hung up on me. I got frustrated and paid the shipping and sent the cushions back. Will never purchase anything from Wayfair again.
Disappointed
1125 reviews
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- 3 out of 5 stars review01/02/2017Shipping took a bit longer than expected. Once it was delivered it appeared to be packaged well. Product was not damaged. The product itself was not exactly what I expected... But is decent.MW3babeez
- 1 out of 5 stars review01/01/2017When order was placed, the ship date was before Christmas. Then it changed to the 27th, at which time it was too late to get an alternate gift. At the end of the day, it dId not arrive until the 28th.
- 5 out of 5 stars review12/28/2016Love shopping wayfair. FAST, free delivery, very competitive pricing. I've always have good shopping experience with wayfair and haven't been disappointed.ChucktownReviewer
- 1 out of 5 stars review12/27/2016Delivery was a week late because no indication that I had to be home to sign and first deliver was passed the scheduled time. Second delivery was missing more than half the bed!Terrible
- 4 out of 5 stars review12/27/2016We received the package on time and the mailing package was in good shape. I will say that this was the only place I found this item at a reasonable price. Only found it at one other place and it was way over my price range.sly
- 5 out of 5 stars review12/26/2016I thought Wayfair was wonderful they let me know that they got my order and almost immediately the product was sent to me and I received it within a few days thank you so much WayFairCeasarsquest
- 5 out of 5 stars review12/22/2016Item arrived on time as scheduled, and I had no issues with the seller. But having purchased from Wayfair before, even if there is an issue they rectify it without any problem. Very accommodating to their customers.Jenifer
- 5 out of 5 stars review12/22/2016I have bought from Wayfair 2 times and both times the product was delivered in a timely manner in new condition and the products met or exceeded my expectationHappyShopper
- 1 out of 5 stars review12/20/2016The set had a number of defective pieces. After I returned the package , I called the customer service to get refund for the shipping. The customer rep was very rude and unhelpful and she DID hang up on me! Very disappointing experience.Mina
- 4 out of 5 stars review12/16/2016The seller got the item to me faster than expected and it was wrapped in bubble wrap inside the box to avoid breaking while in transit, which I appreciate.Cas25
About Seller
"Wayfair.com is yo online source for everything home. You'll find over 6000 brands of home furnishings in every style and price point: from antiquity to modernism, Bali to Berlin, pauper to prince. With free shipping on most stuff, even big stuff, we know you'll find what you want.
For order questions, just go to wayfair.com/walmartsupport where you can initiate a return, view your order status, track your packages, order replacements parts, or get the fastest service for any question."
For order questions, just go to wayfair.com/walmartsupport where you can initiate a return, view your order status, track your packages, order replacements parts, or get the fastest service for any question."
Tax policy
One of the best things about buying through Wayfair.com is that we do not have to charge sales tax, with the exception of orders shipping to destinations in the Commonwealth of Massachusetts, State of New York, State of Kentucky, State of New Jersey, State of Texas, State of California, State of North Carolina, State of Illinois, and State of Utah. However, Wayfair is not responsible for individual state's sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop.