Business Name: Build.com
Seller reviews
Most helpful positive review
5 out of 5 stars review
Great packaging. I purchased 2 of these. They came in a 3.5" OD heavy duty cardboard Tube with 3/16 Wall X 8' long.
twmm
Most helpful negative review
1 out of 5 stars review
The concept of this product is awesome, unfortunately there were parts that were not included. The part that was missing was very vital to making the item complete. I am not exactly sure what the piece was called, but it allowed the item to spend without constantly stopping. This cost way too much to have this crucial item missing.
jdang813
230 reviews
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- 2 out of 5 stars review12/13/2016Sent me a counter-top design, not the built-in design I ordered. I had to swap the bottom plate from the old microwave which took some major deconstruction. Four hours later I was done.TonyD
- 1 out of 5 stars review11/25/2016There was no itemized bill included and no return instructions. Most important, the screw which was supposed to be inserted, was in a small plastic bag, not in the lamp where it should have been. Very poor inspection before mailing.Redhead
- 1 out of 5 stars review11/03/2016I would never purchase through them again, they are charging me a 10.00 return item fee to ship it back to them and also a repacking fee for the Styrofoam that it came with.Tlady
- 5 out of 5 stars review10/20/2016Second purchase from them. They are an awesome company that sells quality merchandise. Their prices are very reasonable for the quality of the merchandise.MochaMom
- 1 out of 5 stars review10/08/2016The picking and packing was terrible. Item arrived unprotected and all bent - Had to deal with refund and spent way too much time resolving the issue.Unsatisfied
- 5 out of 5 stars review09/09/2016I didn't have to return anything, but I like their return policy: No return too small. No restocking fee. Everything shipped on time and was well packaged too.THSNY
- 5 out of 5 stars review09/01/2016Packaging is quite secure, no cracks/breakage. Shipped in timely manner. I would definitely recommend. I've purchased other items from them, great quality merchandise.Diane
- 5 out of 5 stars review08/21/2016Item was shipped and came to me before the promised date. I have had InSinkErator products in the past and they are an excellent product. It is much quieter than the one it replaced.Louie
- 5 out of 5 stars review08/19/2016Superior vendor, they communicated via email every step of the way, shipped very fast, packaged the product well, and sent a follow up email. Thank you!MIman
- 5 out of 5 stars review06/30/2017Build.com was easy to work with and so very proficient. Took some of the scare out of buying on line. Great prices and fast shipping. Thank you.Louise
About Seller
Build.com on Walmart offers products for all your home improvement needs including plumbing, HVAC, lighting, door hardware, flooring, tools, appliances, power equipment and home decor. If you have questions about a hard-to-find product, our friendly and knowledgeable customer service representatives are here to help. They can be reached at 1-855-439-4712
Tax policy
Build.com, Inc is located in California and we are obligated to collect California Sales Tax on any items shipped to destinations in California. We are not obligated to, and do not, collect sales tax on orders shipping to destinations outside of California.
For those customers purchasing from Build.com and shipping to California, Colorado, Oklahoma, South Dakota or Vermont:
We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.