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pcRUSH

4.1 stars out of 5
77%
Overall Positive Rating
Business Name: Pcrush

Seller reviews

Most helpful positive review

5 out of 5 stars review
Yes I will purchase from this seller again! Arrived much sooner than expected and did not have to pay shipping! Excellent service! Thank you!
want2getitright

Most helpful negative review

1 out of 5 stars review
I ordered a phone. The wrong phone arrived and I emailed pcRush 3 times and included a capture of the phone that was advertised and they completely ignored what I was telling them. They offered me the option of a return and I again responded by requesting that they exchange the one they shipped for the one advertised in the photo. Nothing. Terrible shopping experience.
Richard
904 reviews
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  • 1 out of 5 stars review
    01/28/2015
    never received product...poor response when contacted customer service. they told me it was delivered when it had actually been returned to them because of some sort of shipping problem with the packaged product. had to contact fed-x myself to see what had actually happened.
    bummer
  • 1 out of 5 stars review
    01/24/2015
    1. All the keys at the right most colom on the touch Keyborad are not working 2. The "Restore Down" Icon and "Close" Icon at the upper right corner are not working when you touch them;3. Display does not fill entire screen. There are four black strip/band about 1.5' around the screen.4. The returning transportation fees is the customer's responsibility, even though it is the product's fault.
    Qingjun
  • 1 out of 5 stars review
    01/19/2015
    This company is not open on weekends, and will not answer the phone. They are slow to get back with you, and do not return your phone calls when they say they will. Another big issue I have with this company is the same item they sell for Walmart was cheaper on their website once it was put in the pcrush.com shopping cart. Big problems with this company!!!
    ReviewBeTrue
  • 1 out of 5 stars review
    01/17/2015
    Will never order from a marketplace on Walmart again. Laptop delivered inop and PCRush customer service very poor and response is unacceptable at best. Ended up contacting Acer to make repairs of the inop laptop and that only took over two weeks. So total over all experience with this transactions was the worst I have ever had buying anything online with any company.
    Wyattunhappy
  • 2 out of 5 stars review
    12/27/2014
    Information given to Customer Service, at pcRUSH, was not properly entered on RMA. I have requested a recalculation. Shipping, of $9.74 for half pound package is excessive. The correct spelling of a common word, "Street", should be easy for an employee working in the shipping department to remember. "Street" on my correspondence with pcRUSH was spelled "Streeet"....Thank You!
    lv2fish2
  • 5 out of 5 stars review
    12/15/2014
    Retailer (pcRUSH) was very responsive to my inquiries and issues and demonstrated high degree of willingness in support of myself, the customer. My purchase was delivered several days ahead of estimated delivery date. Would highly recommend this retailer to others.
    phx27
  • 1 out of 5 stars review
    12/14/2014
    I order this on 11/22/2014 and still haven't received my order. Why would you send me an email to rate this when my package hasn't arrive and every time I go to track the package it says NA. I would like to know where my package is at? I bought something from kohls on 11/24 and got it a week after I order it.
    NotSatisfy
  • 1 out of 5 stars review
    11/30/2014
    ThisIsByFarTheWorstCompanyIveGoneThruworst customerServiceWent2cancelMyOrderA1/2hrAfter IOrderedIt IGotVmail+emailed them.Nextday left 2 vmails+another2 emails.Finallygot some1 on the phone that said order had shipped but would try and stop it I called 5 mins later and she told me fedex already has my order, and then I got the order the next day it still says processing no tracking info
    Shann8n
  • 5 out of 5 stars review
    11/25/2014
    The item arrived in perfect condition within 3 business days. I have used the monitor for approx 1 mo, and to date, there have been no performance issues; thus, unlike other customers, I have no input regarding pcRush's customer service or technical support.
    HappyBird
  • 5 out of 5 stars review
    11/21/2014
    I bought a tablet. I called to ask about my order and got a tracking number. I received it yesterday, which was only maybe a week after i ordered it.One of my only issues is that the box for the tablet was not secured inside of the shipping box also it can't be returned to walmart it has to be sent back to the company. Other wise I would recommend to anyone wanting to buy a tablet for their kids.
    BrittneySwart

About Seller

Established in 1998, pcRUSH is a leading online retailer/etailer providing a broad spectrum of computer products, consumer electronics and many other categories of products to the business, consumer, education and government markets. pcRUSH provides: 1. Great low prices. 2. An extensive selection of computer products, consumer electronics and a host of other products from well-known and trusted manufacturers like HP, Lenovo, Lexmark, Canon, Asus, Acer, Microsoft, Toshiba, Samsung, Sony and more. 3. Fast and accurate order processing. 4. Exceptional customer service that translates into high customer satisfaction ratings and positive reviews. 5. Fast shipping from our nationwide network of distribution centers. pcRUSH. You Click. We Rush.

Tax policy

pcRush collects sales taxes only on shipments delivered within California. pcRUSH.com is required by law to collect sales tax for orders delivered to California addresses.