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PlumStruck

4.3 stars out of 5
83%
Overall Positive Rating
Business Name: PlumStruck

Seller reviews

Most helpful positive review

5 out of 5 stars review
The Old Fashion Christmas Gift basket was sent in early December and arrived in record time. The family receiving the basket said they enjoyed the contents. They described the basket exactly as it looked on Walmart.com.
WanttobuyAmerican

Most helpful negative review

1 out of 5 stars review
When I contacted the seller she was rude and gave no reason why it didn't tell me it was out of stock. I told her I didn't want the purple color and she then tells me "my fault" and I'll need to pick up shipping! Not happy. Would not recommend this company now after spending hundreds of dollars there this is how they handle customer service?? Very disappointed!
Jennifer
1635 reviews
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  • 5 out of 5 stars review
    01/23/2017
    Well made, heavy steel construction. Paint is a dark grey and looks good. Will hold 8-9 sets of dumbbells. Instructions were fine. I was missing 2 plastic end caps. I called for replacement parts and I received them in 3 days, no questions asked. Customer service is super. Excellent product for the money spent.
    Jimsky
  • 3 out of 5 stars review
    01/03/2017
    We received the kid craft kitchen quickly but putting together was 4 hours and 30 food items didn't come, I thought it was included. I've been on line trying to reach hayneedle to ask but having problems getting through. Overall the item is nice my grandson 2 1/2 loves it
    Nana
  • 5 out of 5 stars review
    01/03/2017
    I purchased it after trying to buy from Amazon and Amazon failed miserably. Maybe it's me, but Amazon is selling trash when it comes to furniture. On top of delivery problems with Amazon. I decided to give Walmart a try and I am happy about everything, delivery, price and quality. Great job!
    GKSeattle
  • 5 out of 5 stars review
    12/31/2016
    It was so nice to be able to order this grill for my hubby as a Christmas gift and have it delivered to my door. I didn't have to worry about going to the store, lifting it in the buggy or getting it out of the car. The shopping was simple and delivery was faster than I thought. I couldn't be happier.
    Mary
  • 3 out of 5 stars review
    12/03/2016
    I probably misread the description. I was expecting 100% cotton. Not a cotton blend. Arrived on time in good order. This is what is expected. Not better then normal not worse than normal. I only rate higher than average when service is above normal for some reason. Giving 5 stars for normal performance is like giving a participation award.
    MyNameIsOnlyThreeLetters
  • 1 out of 5 stars review
    12/02/2016
    The item was great but the website said set of 100 and I only got two. I contacted Wal-Mart who contacted the company who said it was not a set of 100 only two. The Company refunded my cost of the item but now I need more of them and I can not reorder it.
    BAH0864
  • 5 out of 5 stars review
    11/30/2016
    I enjoy this product and recommend it to anyone. It weighs a bit because of the glass shelving, but it is very sturdy and stylish . Being open like it is, it allows for room to clean or dust the shelves. It was all delivered well and about on time which was great for me. I wanted to get this product before the massive delivery rush for Xmas. So everything was great. Thanks.
    VJensen
  • 1 out of 5 stars review
    11/20/2016
    Received 4 damaged pieces that was due to packing damaged pieces and contacted them and argued I wanted the pieces replaced... then received the pieces in wrong color and again another confrontational call to them.... then received the correct color! Will never purchase from here again
    Donna
  • 1 out of 5 stars review
    11/14/2016
    I contacted customer service to see if I could return the item to the store since I had already assembled the cabinet. They told me no I had to send this item back to them directly and the cost was approx. $40.00. If I had known this at the time I was looking online for the cabinet I would have never ordered it. I will not shop for anything with this company again
    Jean
  • 1 out of 5 stars review
    10/20/2016
    Very poor material. The wood is way to flimsy especially knowing my dog, this doghouse would be broken in a week. Also I am having a hard time returning it as well. I am told to pay for shipping to return it as a courtesy for them. I will pay for the shipping, but you have lost a customer for life. Misleading product and poor service.
    James

About Seller

"The thrill of the hunt is great, but there's nothing like finding what you're looking for. At PlumStruck, we've perfected the pleasant surprise. With a reach that spans to the far corners of the internet, we're able to provide an unparalleled selection of lifestyle products. We aren't restrained by a four-walled space, and we use that to your advantage. Our boundless selection is tailored to you - our customer - which means we've always got """just the thing.""" When you see it, you'll know. When you find it, you'll be PlumStruck."

Tax policy

"Sales tax will be charged to all orders that are processed with a California, Nebraska, or Ohio shipping address, regardless of the location from which the product ships. Remote sellers such as Internet retailers are required to collect taxes in states where the company has a physical presence. PlumStruck has facilities in California, Nebraska, and Ohio; therefore, taxes are applied to orders that are shipped to those states.

Note that many factors can change between the time you place an order and the time of the credit card charge, which could affect the calculation of sales taxes. The amount appearing on your order as estimated tax may differ from the sales taxes ultimately charged.

Although PlumStruck charges sales tax on sales orders shipped only to the states mentioned above, please note that your state of residence may require you to pay sales or use tax and file a sales and use tax return for certain purchases made from PlumStruck. Please consult your city, county, and state tax regulations to determine your applicable sales or use tax.

PlumStruck charges sales tax on all taxable amounts for items shipped to CA, NE, and OH."