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eBags

4.4 stars out of 5
85%
Overall Positive Rating
Business Name: Ebags

Seller reviews

Most helpful positive review

5 out of 5 stars review
I chose a Dopp leather organizer bag. Being a review reader I was a bit concerned with some of the delivery/customer service comments but I am glad to say I am a very happy customer. The item was well packed, price was fair, shipping modest, and delivery speed exceptional. I will consider eBags again.
abearwhocares

Most helpful negative review

1 out of 5 stars review
Horrible cust serv. Not sure if my 2 phone calls to cust serv (only to repeatedly be told my Order did not exist) and two emails complaining about the lack of information (neither of which were ever responded to) resulted in them 'finding' my order by amazingly it was shipped the day after my second call and email.
TXShpper
3210 reviews
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  • 4 out of 5 stars review
    04/09/2014
    Shipping was in my opinion a bit slow and packaging was in my opinion lacked durability. However, the merchandise appears superb. I haven't used my purse very much yet, am not sure how it will hold up. But from all accounts it appears it will wear well.
    Grammieagogo
  • 5 out of 5 stars review
    01/20/2014
    Never bought anything like this. When I first opened the box, I thought "oh no a problem" It seemed to be to small or thin to do any good. When I gave it to the young lady it was purchased for, she was delighted. She said it is exactly like it's supposed to be. So, I have to give this dealer two thumbs up. Thanks for the good service. It came much faster than expected.
    DDaley
  • 5 out of 5 stars review
    01/12/2014
    I chose a Dopp leather organizer bag. Being a review reader I was a bit concerned with some of the delivery/customer service comments but I am glad to say I am a very happy customer. The item was well packed, price was fair, shipping modest, and delivery speed exceptional. I will consider eBags again.
    abearwhocares
  • 5 out of 5 stars review
    04/21/2013
    The product arrived in a timely manner and in good condition. The bags are supposed to save space in the suitcase.. I ended up packing everything with them ... But I might not be setting it up correctly... they are good if you know what you are doing .. :)
    Barbara
  • 5 out of 5 stars review
    09/29/2011
    I was looking for an RFID-repellent wallet and had seen them elsewhere at twice (or more) the price. I received this wallet sooner than the estimated delivery date, which is normal for eBags; it was as described on the website. For the price, it's a great wallet. I have purchased a number of items from eBags before and have never been disappointed, so I would absolutely purchase from them again.
    chickenpilot
  • 4 out of 5 stars review
    03/09/2011
    The only thing that kept me from giving eBags 5 stars was, their website incorrectly stated that the neoprene netbook sleeve I purchased would not fit my netbook. It fits perfectly. Other than this issue, eBags is a good retailer. I have purchased from them several times before without difficulty. I had to return an item once, and eBags handled it without any problem whatsoever.
    chickenpilot
  • 5 out of 5 stars review
    12/17/2012
    Excellent store eBags.. ordered one day, confirmations and shipping followed shortly thereafter. Delivery was safe and discrete for a gift item. Cant ask for anything more, flawless.
    Steven
  • 5 out of 5 stars review
    01/11/2013
    The item came really soon after I ordered, even though I placed it too close to Christmas. It is well made, and the price was reasonable.
    skshello
  • 5 out of 5 stars review
    12/30/2011
    I have bought several purses from ebags and they are always exactly what I ordered and in perfect condition.
    Donna
  • 5 out of 5 stars review
    06/13/2011
    It was easy to place the order. The order arrived much earlier than expected. The order arrived in perfect condition. It was a superior value.
    PositiveWaves

About Seller

eBags.com is the world's largest online retailer of bags and accessories for all lifestyles. At eBags, we're committed to providing each customer with superior service. From personal assistance to convenient, and real-time UPS order tracking, eBags' customer service representatives are focused on customer satisfaction. We carry a complete line of premium and popular brands, including Samsonite, JanSport, The North Face and Eagle Creek. From backpacks and carry-ons to computer cases and handbags, eBags combines the best selection of products with unrivaled service and extremely competitive prices. We always love to hear from our shoppers, so feel free to contact one of our Customer Care Specialists for questions or comments.

Tax policy

Items sold by eBags and shipped to destinations in the following states are subject to sales tax: Colorado (4.1%) Kentucky (6.0%) Indiana (7.0%) Laws in these states require that we charge sales tax on the full amount of the order.