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Customer reviews & ratings

Average Rating:(3.8)out of 5 stars
5 stars
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Most helpful positive review
13 customers found this helpful
Average Rating:(5.0)out of 5 stars
Cool air
With this hot summer this air conditioner is the perfect addition to our boys room they love it they can now sleep good and be cool and they can now hang out in their room without having to leave cause it's so hot! The air conditioner is wonderful and comes with a remote control that lets you control the temp if you feel like it's too cold band you don't have to get up and change temp. Only downside is that it is a big unit and we had to buy brackets for outside to hold it up. [This review was collected as part of a promotion.]
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Weird Service from Walmart
Loud noise in the air-con that obviously not normal. I started a return but no one from FedEx came to pick it up, and I cannot reschedule the pickup date due to a Walmart website bug.
Most helpful positive review
13 customers found this helpful
Average Rating:(5.0)out of 5 stars
Cool air
With this hot summer this air conditioner is the perfect addition to our boys room they love it they can now sleep good and be cool and they can now hang out in their room without having to leave cause it's so hot! The air conditioner is wonderful and comes with a remote control that lets you control the temp if you feel like it's too cold band you don't have to get up and change temp. Only downside is that it is a big unit and we had to buy brackets for outside to hold it up. [This review was collected as part of a promotion.]
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Weird Service from Walmart
Loud noise in the air-con that obviously not normal. I started a return but no one from FedEx came to pick it up, and I cannot reschedule the pickup date due to a Walmart website bug.
<ul><li>9,500 BTU inverter window air conditioner<br></li><li>Estimated cooling area (450 sq. ft.) for temperature control<br></li><li>Window unit comes with our easy to use installation kit so you can set up your air conditioner with ease</li></ul>
13 reviews
Average Rating:(5.0)out of 5 stars

Cool air

With this hot summer this air conditioner is the perfect addition to our boys room they love it they can now sleep good and be cool and they can now hang out in their room without having to leave cause it's so hot! The air conditioner is wonderful and comes with a remote control that lets you control the temp if you feel like it's too cold band you don't have to get up and change temp. Only downside is that it is a big unit and we had to buy brackets for outside to hold it up. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Product highly recommended, buying experience NOT

Verified purchase

This is an incredible air conditioner. I love that I can control it using my Google Assistant and it is incredibly quiet! I would highly recommend this product. It is well worth a little extra money cannot hear my old clunker and know that I'm saving energy. That said, I bought this from the Walmart app thinking that if I ever had any problems or issues with it there is a Walmart in town that I can go to, to deal with directly. I don't like buying major purchases online from companies far away because then you have to deal with shipping things back and forth and all that if there are issues. I probably should have paid more attention to what I was doing, but found out only after the purchase and finding the product for less money that I bought from a third-party. Walmart would not offer a price match even though the lower price came out about a week after I received the product. To be honest, I'm the kind of guy that it's worth it to just return the item and then go ring it up again for the lower price. But I was surprised to find out that since I did not buy it from Walmart, I would have to deal with the other party. I will not be buying from the Walmart app anymore as I do not go on to a company's website to buy from who knows what other company. If I want to do that, I will go on Amazon. Walmart offered me a $25 gift card to resolve the issue. I accepted because something is better than nothing, and I wasn't going to get anywhere with them since the air conditioner came from somewhere else. At least I can use the app to find where they put a product I might be looking for in the store. Bottom line is that you should definitely get the air conditioner But be sure you know who you're buying it from. My lesson and accountability are both accepted. I will be reading much more carefully in the future.

Helpful?
Average Rating:(5.0)out of 5 stars

So Cool and So Quiet

The LG LW1019IVSM is an absolute must for the hot summer days. I live in an older home that does not have central air so we rely on window AC units to cool our rooms during the summer. This unit is one of the best we have used. This unit is definitely on the quite side and is pleasant to have running when you are working or watching TV. This unit has wi-fi, so you can use the SmartThinQ App or your smart assistant Alexa or Google) to control this unit; of course, you can always use the included remote or buttons on the face of the unit. I would highly recommend this unit. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Good as advertised

While it has been only a day I am more than happy with my purchase. The installation was fairly easy but I would strongly recommend a second person to help just to pull down the sash and secure it while you are holding the unit. The directions for the wifi connection are not great. You must first download the ThinkQ app and then follow the directions to connect. The wife connection works great and I look forward to turning on the unit when I am 30 minutes away from home to cool things down before I get there.

The best part though is that it is whisper quiet. My old AC while functional was very noisy when the compressor came on and just plain loud overall. With the LG I can watch TV, have a phone conversation without having to turn it off or down.

The controls work well but you need to get used to the unit taking a few seconds to react. I am sure that it is due to the Dual Inverter compressor.

I did a lot of research to find what I believe is the perfect AC for my needs. I think I have found it.

Stay Safe!

Helpful?
Average Rating:(5.0)out of 5 stars

Quiet, efficient, ourstanding

Very pleased. There is so much junky cheaply made electronics out there and it was nice to buy a quality piece of equipment. A lot of window air conditioners are loud- especially when the compressors turn off and on. This is much quieter and smother in operation than any other window unit I've used. The 9,500 BTU is heavier than many and I strongly suggest a support bracket.

Helpful?
Average Rating:(5.0)out of 5 stars

Saves money!

Our house has high ceilings and gets HOT! Bought this to help out our 35 yr old house ac unit which techincally works but not very well. Does a wonderful job and costs barely anything to run. Also pretty quiet. Will always use this in our house now [This review was collected as part of a promotion.]

Helpful?
Average Rating:(4.0)out of 5 stars

Quiet

Have. used it in our bedroom for 45 day. Only hear the fan, no compressor on/off noise. Does what LG advertises. Only reason gets a 4, not a 5 is LG farms out service to unknown, tiny repair men/women, who are nowhere near as competent as LGs phone support people.

Helpful?
Average Rating:(3.0)out of 5 stars

Dead on arrival

Verified purchase

Unfortunately for me, I was delivered a lemon. After installing it and being very excited to see what the fuss was all about I powered the unit up but it never actually started. The good news was I was able to take it back here at my local Walmart for a full refund. I hope one day to experience the joy of this ac but, for now, I will wait till all the kinks are fixed. MY suggestion is when you take it out of the box, immediately plug it in and make sure it starts.

Helpful?
Average Rating:(3.0)out of 5 stars

Semi-successful 1st try at a quieter window A/C

These 9500 Btu inverter units are relatively new and apparently hard to find, and much more expensive than LG?s standard models. Quiet is what most buyers are probably looking for in this model.\n It is quieter than our standard 2016 10k LG, but far from silent in most modes. Sleep mode is substantially quieter, although quirky.\n The quality of the sound is pretty subjective. My impression is that the sound is lower in pitch than standard models, and therefore less objectionable. The compressor is well isolated; much of the noise is from the fan, a little quieter than older models. I wish that the 3 speed fan speed used the inverter to be more variable. F1 is almost pleasant, F2

Helpful?
Average Rating:(3.0)out of 5 stars

Great except for the high pitched noise

Everything was fantastic until this high pitched noise started. It's terrible. It's driving me totally crazy. The unit is so incredibly heavy though and installing was a bit of a pain because of it, so makes it a bit to try to return.

Helpful?
Average Rating:(1.0)out of 5 stars

Weird Service from Walmart

Loud noise in the air-con that obviously not normal. I started a return but no one from FedEx came to pick it up, and I cannot reschedule the pickup date due to a Walmart website bug.

Helpful?
Average Rating:(5.0)out of 5 stars

High performing room air conditioner

This LG Room Air Conditioner helped solve my cooling needs. It blows out constant cool air the moment it's turned on, and keeps a very large room comfortable. The quality is great, and for the size, it has a lot of cooling power and wide vents for maximum air flow. Even on really hot days, it cools the room fast. It was easy to install, it just took two of us to lift it in place. It's much quieter than my older room a/c. I like the smooth front panel because it doesn't collect dust like grates do. The digital control panel on this works nicely and has a clean look. It's very convenient using the SmartThinQ app with this. I can check the room temperature & control all of the settings remotely. I use my air conditioner a lot, so I'm happy this a/c is reliable & energy star rated. I would recommend it. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(1.0)out of 5 stars

AWFUL NOISE

Makes a non-stop clicking noise during operation. Manual says this noise is normal.

Helpful?
It is normal for the unit to have a high-pitched sound during the cooling cycle as a side effect of compressors used in high-efficiency compressors. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. ^Daphane
Electrode, App-reviews-app, Comp-d456efa7-f166-4a0d-86d4-9edb1dc1f770, DC-wus-prod-a4, ENV-prod-a, PROF-PROD, VER-22.2.0, SHA-fae74fffcd8961d027afc2aad248cac484690b6c, CID-