I read the reviews and researched the product, thought it'd be a great addtion to our outdoor living space. After I assembled it, I attached a brand new Rhino tank and lit the fire; one problem, it only stays lit for 5-8 minutes, then shuts off. I registered my product with Rhino, talked to the Rhino representative at the 800 number provided in the instructions, and followed all the troubleshooting suggestions - same problem. After all the work of putting the fire pit together, trying to get this product to work, I was told to take it apart and return to Walmart. Not pleased with the performance, price ($500), or customer service. Yet another example of paying good money for a poor quality product that isn't backed by competent customer service.
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