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Customer Reviews

5 stars
525
4 stars
156
3 stars
107
2 stars
47
1 star
75
Most helpful positive review
Great purchase!
I enjoyed finding out my ancestry. I look forward to connecting with close and distant relatives. I found out some very interesting information about my ancestry. The process was a bit longer than I would have hoped, but I am happy to finally get my results.
Most helpful negative review
2 customers found this helpful
DNA updates
I took the test and my results were fair. I got an email stating something about updates and new regions and my results didn't change at all. I want to know more about my Europe and Asian dna. It changed once and now my northwestern dna has me confused and longing to find more answers. I answered a bunch of questions and have no updates to my results this service is not all it's cracked up to be.
Most helpful positive review
Great purchase!
I enjoyed finding out my ancestry. I look forward to connecting with close and distant relatives. I found out some very interesting information about my ancestry. The process was a bit longer than I would have hoped, but I am happy to finally get my results.
Most helpful negative review
2 customers found this helpful
DNA updates
I took the test and my results were fair. I got an email stating something about updates and new regions and my results didn't change at all. I want to know more about my Europe and Asian dna. It changed once and now my northwestern dna has me confused and longing to find more answers. I answered a bunch of questions and have no updates to my results this service is not all it's cracked up to be.
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1-20 of 910 reviews

AMAZING product

I recieved the kit as a Christmas gift and I love this product. The results were back within 2 weeks. I automatically had family match results with % dna. Maps wear relatives are in the world. And so much more.. I did the kit, and I bought kits for my kids and and family members. if I could give this 10 stars I would.

Miracles STILL happen!

I purchased 23andMe for my mother on the recommendation from our local county genealogical society. The day the results posted (23 Feb), my Mom found that she had a grandson that she had never met or even known about! Talk about a blessing!!! Mom passed away one week later on 1 March at 92 years old. She had the chance to FaceTime with her grandson (my nephew) before she passed.

New found sibling

My daughter bought me this kit at Christmas after my father passed away from cancer and I was left with the question of whether or not be was my biological father. I procrastinated providing my DNA until March. Today, I am blessed to announce that I was connected with a half brother that I NEVER knew existed

.Life is Good:)

Great Insight into DNA

I think ancestry is important, so when I bought this test I was very pleased with how serious 23 and me utilized and presented the data to it's users. Ive learned a lot about my family and feel like I continue to learn a lot. I feel like the connection with 23 and me doesn't stop just after receiving your results!

Found my father

I bought a kit during holiday specials in December 2019. Sent in my results and messaged the first relative that showed on my dna relatives screen once results came back. She's my second cousin and I asked her about the surnames she listed as my alleged biological father had one of her family's surnames. After multiple conversations I was able to do a dna test with her 1st cousin and after 11 years of me not knowing who my biological father was I have found out. It only took 1 week after me getting my results from 23andme that I was having a conversation with my now biological father.

Great purchase!

I enjoyed finding out my ancestry. I look forward to connecting with close and distant relatives. I found out some very interesting information about my ancestry. The process was a bit longer than I would have hoped, but I am happy to finally get my results.

Overall positive experience but needs improvement

23andme provides a good service and is user friendly for the beginner looking to find out more about their ancestry. However, I do not like the relatively large amount of unassigned given to those with ancestry from more than one continent. I started out with 2.5 percent unassigned and it went up to 5 percent with the most recent update. This does not seem like an improvement and I have not seen unassigned with other sites I've tried. I'm not convinced my results are that accurate, which is why I've tried other competitors, which confirmed my suspicions. That being said, there are many things good about 23andme and I would recommend them, just not as the only testing company. Try more than one if you can afford it.

fair but not complete DNA information.

The product is too general when it comes to ancestry. It makes sweeping generalizations and is afraid to be specific.. 23 and me is afraid of making mistakes therefore they cannot give accurate information. Stop makeing up for Bias. just give the closest Dna information.possible. Allow your company to learn about the uniqueness of others.

DNA updates

I took the test and my results were fair. I got an email stating something about updates and new regions and my results didn't change at all. I want to know more about my Europe and Asian dna. It changed once and now my northwestern dna has me confused and longing to find more answers. I answered a bunch of questions and have no updates to my results this service is not all it's cracked up to be.

Prefer Ancestry

My husband did 23 and me twice and it couldn't process his DNA. Because we bought through Walmart they won't refund. I did both 23 and me and Ancestry. It will only connect to people who have also done that particular test and way more people have done Ancestry.

Intersting

I recived this as a gift from my daughters. I know very little on my mother and her family. Sadly that is still the same. I thought the trates are intersting and I loved the break down of my dna and where is its from. But I dont have parents alive to put in to the system. I found that upsetting and unfar. I am sure that i am not the only person like this that is unable to research this. And it would be Very VERY helpfull if the info could be read back to the client. to help make sure its understood.

Found my father!

I never knew my biological father growing up but I had his name. When I got the results from 23 and me I discovered I had an uncle and a cousin on my father's side who had also taken a test. That led me to reach out to my uncle who then confirmed that my father was alive and he put me in touch with him. This never would've happened without 23 and me!

A little confused...

It was exciting to see the report. There are familiar relatives on here.

So my mom bought the kit as well to compare ours.. Her relatives have links to me. But on her profile they're not linked to her. So I'm really questioning the accuracy of any of the information.

Thank you for your feedback. If your mom is not seeing relatives, she likely isn't opted in to the DNA Relatives feature within her account. Keep in mind that DNA Relatives is an optional feature that we make available to members who have been genotyped by 23andMe. In order to view a match within DNA Relatives, both parties need to participate in this feature. Please ensure that your mom has selected to participate in DNA Relatives.

Wonderful experience

I knew before to buy the 23andme that I am from France and from Algeria ( Kabyle) but how big was my surprise to find percentage from UK or Italy on my DNA. Also I was so impressed to see how precise are the results. I think it's the best DNA test on the market.

I will feel very happy if my DNA results help genetics disease research

Surprise sister!

I adopted my two daughters from China. We knew nothing about their biological families and were hoping to learn whatever we could to help them understand their origins. Through DNA we learned more about their heritage and found some very distant relatives. Then last month, to our utter surprise, a full sister popped up as a DNA relative for one of them! The bio sisters had both been adopted from the same orphanage but never knew about each other. This discovery has been a great blessing to both of them, and we owe it all to DNA testing. Thank you for helping us expand our family!

Amazingly Accurate results

I did not disclose any of my ancestry composition to 23andMe, and I am very impressed with the accuracy of their results. It's an amazing experience to learn in a more in depth manner who your ancestors were. You may think you already know, but you may be in for a big surprise in their findings. Worth every penny!

Reconnected me to my family after I was missing!

I would highly recommend this to anyone that was adopted if they want to find her birth family. I went 37 years missing and finally have found the missing piece!

I finally know who I am

I've used 3 other DNA kits and have tried to figure out who I am. 23andMe not only provides you with others who have used their services, it gives you links to connect to who you are, FAST, authentic, in a personal way that gives YOU the choices to look further. I found my birthfather's Family in an hour after my results came back.

I am so happy with the results of my 23andme test

I am 49 years old and I have been searching for my father my entire life. With 23andme I found my uncle who put me in touch with my father. I have two brothers who I didn't know existed. My life is completely different now. Thank you so much, 23andme

So far doing good!

Four star for now! Still waiting on results on test. Got the package sooner then the expected date. Got responses from 23and me company letting us know DNA has been received. So far the program is easy to access and use. Looking forward to get results and find my husband's family!

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