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Customer reviews & ratings

Average Rating:(4.6)out of 5 stars
5 stars
88
4 stars
26
3 stars
8
2 stars
3
1 star
1
Most helpful positive review
Average Rating:(5.0)out of 5 stars
Second Best Purchase
If this Defender,for a S9, works as good as the first one , for a S7, it is MUCH more of a value then 100 times the purchase price . I have a hay farm and the phone is my life line , it goes where I go . The S9 got run over by a large tractor , a smaller tractor , and a dozer . It also got plowed under and had to dig for it . The screen protector got replaced twice , the Otter Box was gouged in the plastic part , BUT , it protected the phone 100%, numerous times . The Defender Series does just that , and I thank you for such a great product .
Most helpful negative review
5 customers found this helpful
Average Rating:(2.0)out of 5 stars
No plastic screen cover
Unfortunatly, with samsungs curved screens (which also serve no useful purpose) the case doesn't have a screen protector built into it. On my last phone (Galexy S6) the plastic cover saved my phone countless times. I have had my phone a little over a month and one corner of the screen is scratched beyond belief. I even put a glass screen protector on it -- the plastic one was far better than any other I have ever come across. I wish they could figure out how to put the plastic back in it.
Most helpful positive review
Average Rating:(5.0)out of 5 stars
Second Best Purchase
If this Defender,for a S9, works as good as the first one , for a S7, it is MUCH more of a value then 100 times the purchase price . I have a hay farm and the phone is my life line , it goes where I go . The S9 got run over by a large tractor , a smaller tractor , and a dozer . It also got plowed under and had to dig for it . The screen protector got replaced twice , the Otter Box was gouged in the plastic part , BUT , it protected the phone 100%, numerous times . The Defender Series does just that , and I thank you for such a great product .
Most helpful negative review
5 customers found this helpful
Average Rating:(2.0)out of 5 stars
No plastic screen cover
Unfortunatly, with samsungs curved screens (which also serve no useful purpose) the case doesn't have a screen protector built into it. On my last phone (Galexy S6) the plastic cover saved my phone countless times. I have had my phone a little over a month and one corner of the screen is scratched beyond belief. I even put a glass screen protector on it -- the plastic one was far better than any other I have ever come across. I wish they could figure out how to put the plastic back in it.
<ul><li><b>Multi-layer defender: </b> solid inner shell and soft outer cover </li><li><b>Alpha Glass compatible:</b> utilize the Alpha Glass for 360° of protection</li><li><b>Port covers:</b> stop dirt, dust and lint from getting into jacks and ports</li></ul>
126 reviews
Average Rating:(5.0)out of 5 stars

Second Best Purchase

Verified purchase

If this Defender,for a S9, works as good as the first one , for a S7, it is MUCH more of a value then 100 times the purchase price . I have a hay farm and the phone is my life line , it goes where I go . The S9 got run over by a large tractor , a smaller tractor , and a dozer . It also got plowed under and had to dig for it . The screen protector got replaced twice , the Otter Box was gouged in the plastic part , BUT , it protected the phone 100%, numerous times . The Defender Series does just that , and I thank you for such a great product .

Helpful?
Average Rating:(5.0)out of 5 stars

LOVE THIS CASE !

Verified purchase

I have an Otterbox Defender that saved my phone countless times ! When I had to choose a new phone I actually checked to make sure there was an Otterbox Defender to fit it ! This is the only case I will ever buy, as long as Otterbox keeps making it !

Helpful?
Average Rating:(5.0)out of 5 stars

Otter Box #4

Verified purchase

Like I said in the title, this is my 4the case from Otter Box. I spend aloy of time in the outdoors hunting and fishing so this is the only phone case for me. They are the only cases that hold up for what I like to do. Unfortunately this time I didn't read very well and got one without a screen saver but that's on me. Keep up the great work you guys are doing.

Helpful?
Average Rating:(5.0)out of 5 stars

Otterbox customer for Life

Verified purchase

This is my 3rd otterbox as the last 2 were both tragically run over by cars had I not had this fantastic product I would have had to replace 2 phones. This protective case is excellent and both time my phone only sustained a tiny scratch. Can't say enough ,will only buy Otterbox products

Helpful?
Average Rating:(5.0)out of 5 stars

Top case

Verified purchase

Bought this case again for my s9 after having this type of case for my s8. A great case that protected my phone completely even after several times of being dropped. Would highly recommend. Just don't buy the alpha glass to go with it. Dropped phone once and alpha glass screen protector just fell off and broke. Not happy especially as not cheap.

Helpful?
Average Rating:(5.0)out of 5 stars

S9 case

Verified purchase

this is the 2nd case I got for the phone. It's a very strong case that protects the phone very we. I would tell anyone to get a defender case .

Helpful?
Average Rating:(4.0)out of 5 stars

Nice Case

Verified purchase

I bought this case because of the durability and protection I received when I used a Defender with my S7. I love that they have made it slimmer which is easier for me to handle. With my clumsy hands and 2 little kids I know my phone will be safe when its dropped.

The only draw back to this case is how stiff the cover for the charging port is. I had issues with my last phone, the cover rested on the cable and caused the cable to eventually not connect properly in the phone. This resulted in me having to buy new charging cables. Another solution was for me to remove the rubber casing when charging my phone which caused it to stretch out and in the end not fit well. I am hoping this will not happen but seems to already be affecting how the cable sits in the phone when being charged. (I set my phone flat on the table to charge so there is no unnecessary bending or angles to the cable other than the pressure from the case)

Helpful?
Average Rating:(4.0)out of 5 stars

Always an otter box

Verified purchase

I had to buy a glass screen cover and it fits fine with the box but it stays pretty smeary. Not the otter box's fault, but I actually think I prefer the old plastic screen. I have had an otter box for years and couldn't imagine going without one, very well made.

Helpful?
Average Rating:(3.0)out of 5 stars

Not what my S3 defender was

Verified purchase

I just upgraded my S3 to an S9 . My S3 lived it whole life in an Defender series case ..to this day that phone still looks almost brand new .(great case). When I bought the S9 I ordered another Defender thinking it would be the same design but that's not the case for this model ..not happy about the open face style case but about the only option if you want a holster to store your phone. To sum it up the case does fit the phone well ..just not happy with exposed glass and I don't want alpha glass either! Phone fitment into holster is a wrestling match to get it in correctly and puts a lot of pressure on the phone to get in so that does not get used now... sorry Otterbox you dropped the ball on the case for this great phone.

Helpful?
Hi eddanger, We're sincerely sorry to see that you're not falling totally in love with this Defender series! We specifically decided to forego the built-in screen protector on this version to provide straightforward access to the curved display. While the unit still passed all of our required tests to earn its Certified Drop+ Protection rating, we certainly understand why some might feel slightly more vulnerable with the screenless design, which is why we decided to engineer a tempered glass solution. Nonetheless, we'll be happy to send your feedback along to our product design team for future consideration. If you have any future inquiries, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be delighted to assist! Best, OtterBox Customer Service Team
Average Rating:(2.0)out of 5 stars

No plastic screen cover

Verified purchase

Unfortunatly, with samsungs curved screens (which also serve no useful purpose) the case doesn't have a screen protector built into it. On my last phone (Galexy S6) the plastic cover saved my phone countless times. I have had my phone a little over a month and one corner of the screen is scratched beyond belief. I even put a glass screen protector on it -- the plastic one was far better than any other I have ever come across. I wish they could figure out how to put the plastic back in it.

Helpful?
Hi LSE1, We're so sorry to hear that you're really missing the integrated screen protector on this Defender series! It certainly was not our intention to evoke any apprehension with this decision - in fact, quite the opposite, as the lack of an included screen shield allows for full, uninterrupted access with the curved infinity display. We predicted that any coverage over the unique screen might hinder touch sensitivity and impact your overall device experience, which we did not want to do. If you have any additional questions on this, please feel free to contact our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you! Sincerely, OtterBox Customer Service Team
Average Rating:(5.0)out of 5 stars

Great purchase

Verified purchase

I love my purple otterbox! It's my favorite colornamd it protects my phone, what more could I ask for?!

Helpful?
Average Rating:(3.0)out of 5 stars

OtterBox

Verified purchase

I bought it a month ago OtterBox and I thought it was one with the glass over it but it works for now

Helpful?
Average Rating:(2.0)out of 5 stars

Need to open my eyes

Verified purchase

Good protector but I missed the no screen protector inclosed so it's not really doing much protecting

Helpful?
Average Rating:(5.0)out of 5 stars

Simply the best

Verified purchase

This is the third Otter box I've had for my last three Samsung phones and they're perfect for me and my job. I'm a plumber and so it gets a lot of abuse and none of them have let me down.

Helpful?
Average Rating:(1.0)out of 5 stars

Had to replace again

Verified purchase

This is the second one I have had to buy since getting my 9S. The tips keep breaking off so it will not hold the PHONE AND THEN I HAVE TO BUY THE ENTIRE SYSTEM WHEN ALL I NEED IS THE PLASTIC HOLDER

Helpful?
Average Rating:(4.0)out of 5 stars

Typical Otterbox quality with one flaw

Verified purchase

I have only had this S9 defender case for 1 month, so far so good. Something has changed from my previous S4 defender case. The durometer (rubber softness) of the exterior case is much harder than previous defender. This at times makes it difficult to release tab for power cord jack. Perhaps overtime as this gets cycled the tab will become more friendly. Overall I would expect same durability of my last case,3 years.

Helpful?
Average Rating:(4.0)out of 5 stars

Like my Otterbox Defender

Verified purchase

Love the color. It compliments my lilac S9. I was afraid I would end up with a case that would hide the color. I don't give it 5 stars as I wish it would have come with a screen protector. It does add a little bulk to the phone but it make it easier to hold on to. I like the fact that the holster clip also serves as a stand.

Helpful?
Average Rating:(4.0)out of 5 stars

Very happy with it

Verified purchase

I bought this case as i have had many otterbox's before. Ive always liked the cases and style but very annoyed to find they no longer offered a case with a solid front. I decided that it was worth a try. Its a fantastic case with great grip and fits comfortably in your hand. Lightweight and no overly bulky. Worth every penny

Helpful?
Average Rating:(5.0)out of 5 stars

Great Gift

Verified purchase

I bought this for my girlfriend since she dropped her phone and almost broke it. She is a little clumsy sometimes. She loved the color and her phone remains undamaged. She dropped her phone yesterday and No Damage! Like the holster as well for working out our when she is cleaning around the house

Helpful?
Average Rating:(5.0)out of 5 stars

GREAT phone holster!

Verified purchase

It's durable, and performs it's function exactly as advertised.

Pleased in every way with my purchase.

Helpful?
Electrode, App-reviews-app, Comp-b6c010ac-de85-4e4b-93d4-e2bf6bbfeb99, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.2.0, SHA-fae74fffcd8961d027afc2aad248cac484690b6c, CID-