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496 reviews | 4.3 out of 5
until it broke. I purchased this microwave in September of 2007. I love the size, the features, everything about it. Unfortunately, it no longer heats up anything, making it a rather expensive timer and clock. I'm hoping GE will cover the repair. I suspect the problem is the magnetron. We'll see.
have owned it 2 years and it has stopped heating. reading other reviews i now see that it is a common problem wish these reviews were here 2 years ago! i would not havwe bought it
Pros: Nice size, nice features, runs well and gets food hot fast
Cons: The door cracked in 2 places about a month after we purchased it. It doesn't impact the functionality but it does look awful. The tray inside also no longer rotates after having it less than a year. If you are only heating up on thing in the center of it then its not a problem but part of the reason we bought this was because its size would normally allow for heating up several side dishes or two full dinner plates at once.
I bought this unit less than two years ago. It started to develop an RF leak and now it won't work. It starts and then 3 seconds latter it shuts down.
There were comments from various other sources that this unit's magnetron is the problem.
The warranty doesn't cover this problem. If you want it fixed be prepared to pay a lot of money.
Great for two years and then just died. GE may be able to fix it after you pay for a service charge and parts and labor. In other words, just go buy a new one and don't make it a GE!! Our old Sharp lasted 20 years and was still working when we gave it away!
This is my second purchase of this microwave oven. The first one was bought in Aug. of 2006. It quit working about a month ago and of course, was out of warranty.
The cost to repair was more than the cost of this new one, so I bought a new one. I liked the oven well engough to give it a second chance. I am hoping the first one was a lemon. Keeping my fingers crossed!!!
I purchased this in December 2006. On September 9, 2009 it totally went out. Since it is past the 1 year warranty, it is my tough luck. It is more economical to buy another microwave than to repair this one. I thought GE was supposed to be a good brand? After this experience, I will never buy another GE microwave. My previous microwave lasted 15 years - and it wasn't even a quality brand . I strongly advise against purchasing this microwave. I can't believe it went out so soon.
My husband and I received this microwave as a wedding gift. Six months later...it doesn't work! After about a 2 months we noticed that food wasn't getting as hot as it used to. 4 months it would take twice as long to heat something....6 months, it just shuts off when we try to run it. Since it was a gift (with no gift receipt) we are having trouble finding someone to fix it and honor the 1 year warrenty. I was very angry when I found out that GE doesn't cover my area! Needless to say...I am very unhappy.
I purchased this Microwave March 2008 and it went through 4 years of holiday cooking and everyday life cooking and is still the house main cooker!
It is very helpful if you read all of the features in the manual !!
This is the third GE Profile that I have bought. My first was for myself, then one for my first daughter to go to college, and finally this last one for my youngest daughter who just graduated from nursing school and moved about 2 hours away. We have had no problems at all from these microwaves, and some of them have been moved around quite a bit. They are roomy and are super fast. I would not hesitate to buy this product again.
One word of caution, since they are so fast at cooking, the programmed popcorn time is really too long. I cut it short, or you will have burned popcorn.
we purchased on Oct 19th '09. stopped working within days. on a daily basis trips the outlet & we are not even using the oven. & has never cooked a potato. turns off without warning, leaving food cold and/or not cooked. tried the inverter defrost, that worked. but as for everyday normal use its pretty useless! VERY DISAPPOINTED that this was on the very top of the consumer reports list. Im very unhappy with this product!!! bringing it back to walmart tomorrow!
Had our unit less than 2 years. Will not heat and turns off after 29 seconds.
It was top rated by Consumer Reports back then. A few months after we bought ours, we bought one for my in-laws.
GE said the magnatron is the issue and that part has 5 year warranty (no labor coverage). They wanted me to pay service person $84.50 travel fee plus time to install it. I had GE just ship it to me. The part arrive 2 days later.
It was idiot simple to replace. But unit still did not work. Called GE back now they want to sell a $70 capacitor and possibly even a control panel. The guy claimed that the failing magnatron usually takes the capacitor out with it.
Not a chance. Giving another brand a shot now.
Just hope my mother-in-laws lasts longer.
This microwave oven is great, large enough in size to make larger servings and very easy to use. Would recommend to anyone.
I find this prduct to be wonderful. An earlier comment on 02/22/2009 mentioned the blue side. They forgot to remove the blue shipping plastic protective cover. Duh. It just peels off.
Totally pleased with this purchase - both with the product and with Walmart. I bought this to replace a Panasonic Inverter microwave oven that I had for over a decade. This GE model is its twin in size, power, and features. Unit works well and has nice settings, too.
Price was unbelievably low to boot. So low that two local retailers refused to match the price, stating that it was less than their wholesale cost. Shipping was speedy, also. I received it much sooner than the web site predicted. Kudos to Walmart for great service.
Overall an excellent product. Three gripes on controls: 1)the current "minute add on" is not as helpful as the former "30 seconds add on"; the "Start" key area is hard to find--need to relearn location & visually check; previous option for hitting the "1" through "6" keys and having the integer's value in minutes start rather than entering, e.g., "100" for 1 minute and no seconds, and then start is not as helpful. Finally while the shipper for Walmart badly damaged the first unit, Walmart did more than their share to get me another unit without added cost to me in either the return of the damaged unit or shipment of the new unit.
This appliance stopped working less than 6 months after I bought it. Repairs will cost more than it's worth. I expected better from a GE product, so I'm very disappointed and not likely to trust that brand again.
I had this microwave less than 3 years. It was used lightly and had some nice features. It stopped working with no warning. When turned on it clicks a couple times and then nothing. My last microwave lasted 12 years before it broke. I'm very disappointed with GE. They used to make some of the best products you could buy.
My previous microwave lasted 26 years. Hopefully this one will, too. I'm loving the "side dish" feature and experimenting with different ways to use it. The sensor feature really works and takes the guesswork out of timing the cooking of different foods.
Damage to front of Microwave - dented.