I've owned this vacuum for over 2 years now, and have grown to despise it. I didn't love it from the get go because it felt cheap right out-of-the-box. I bought it because it was top-rated by Consumer Reports. Honestly, it may be a decent vacuum if it's all you can afford, and perhaps I just got a dud model. But it truly feels sooo cheap compared to my trusty and sturdy Kenmore Progressive. The on board tools are a pain to put back on board, especially the upholstery nozzle. The "power paw" is a total waste. The cord is stiff, even after two years of near-daily usage, and it wraps around the unit in a way that impedes the hose. Stupid, cheap design... Also, it's ridiculously noisy. Like high-pitched horrible squeal noisy, not tolerable low-hum noisy like every other vacuum I've ever owned. To top it all off, it's broken 4 times in 2 years! The fixes aren't particularly expensive, just a pain in the neck to haul it into the shop every 6 months, and now that it's broken for the 4th time, I'm not even going to bother having it fixed. I hate this vacuum.
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