printer would not recognize 3/19/2013
Customer review by kaylee17
1.0 stars 3/19/2013 by kaylee17
printer would not recognize the cartridge, took it back to Kent store and was told they could only replace the item with like item, which i did. The lady at the counter wanted to know why if the first one did not work, why would i get another one. tried to explain to her that was the ID number that goes to my printer. DUH! took new one and installed it and it worked. will not buy another one from Walmart. apparently the counter lady does not understand how printers work.
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Would recommend to a friend? No
Age:65 or older
Ownership:1 week or less