At first I thought something was wrong with the product, but I just had the channels wrong (mine on 1, his on 2) If they're not on the same channel you'll still be able to hear, but there will be a lot of static. This product picks up EVERYTHING, I can hear my baby breathing and love it. My only problem is that the battery life is non-existant. So, I can't use it outside. Other than that, the product is great. I move it around with me in the house and can hear my baby like he was sleeping right next to me. I rushed through setting it up, so I didn't pay attention to the channels... so, it you have a problem hearing, check the channel first. If you're looking for a product you can wear on your belt and get some yard work done, I would suggest this. But for general use if you're working on the computer or doing the dishes, it's great and easy to use.
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