Customer reviews

Customer Reviews | 7 reviews | 1.9 out of 5

2.0 stars

7 reviews | 1.9 out of 5

2.0 stars

7 reviews | 1.9 out of 5

29%
Would recommend to a friend
5 stars
0
4 stars
2
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1 stars
5
1-3 of 3 total reviews
29%
Would recommend to a friend

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Poor function for PanTilt ip camera
12/9/2009

Customer review by PCSTORE

1.0 stars 12/9/2009 by PCSTORE
by PCSTORE

First of all, the Walmart price is much lower than the Astak price. That is a good thing! But the CM-IP500 is a victim of good intentions and poor execution. Lets look at the problems: First, this camera was designed for the non-technician. It says so in the marketing literature. However I have dealt with thousands of customers in my PC repair business and I have learned that 95% of customers are not technically competent to set up a router properly, especially requiring DDNS settings, Port Forwarding settings, and WAN settings. To use this product the way it is advertised requires lots of knowledge and skills of setting up network configuration which is required to set up DHCP, static ip=--public, as well as assigning proper ip addreess to the PC and the camera. What happens if you bought more than one camera? or have another ip camera on the same network? Good luck! This is NOT explained in the instructions. What happens if the cable isn't long enough? what does the customer do? When the camera does not produce a picture ( I tried a few times to get it to work) ---Where is the troubleshooting guide? Lets talk about image quality. The camera uses a cmos sensor because it is low priced, but it is also very insensitive to light and requires all the light it can gather. It also has many artifacts from the MPEG4 compression. The image obtained in my show room was poor even though I have over 5,000 watts of bright full spectrum lighting over my PC show room area. I rate the quality an "F" which on this scale = 1. The camera needs to go back to the lab for modifications or redesign. I guess this is all you can expect for $188? I have seen much better at a similar price. The value would be a two - three, ONLY if the camera REALLY worked as well as the advertising literature. I rate the value as an F--> D- . There is no D - rating, so I gave it a 1 point. The CM-IP500 camera does NOT meet my expectations. I was really looking forward to using it in my store as an attention getter. This way customers could watch other areas of my store --such as the repair center. I don't need the hassles. I only want QUALITY products that are easy for my customers to use. I have seen better implementations of network configuring for novice network consumers. This technique is an old attempt which failed years ago.

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PCSTORE
Silicon Valley
Would recommend to a friend? No
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Male
Usage:A few times per month
Save your money
1/7/2010

Customer review by store29

1.0 stars 1/7/2010 by store29
by store29

The old saying "You get what you pay for" has been proved again! All the features that are advertised can't be done at this low price. Look around --Have you seen these cameras in a COMMERCIAL store? They may sell them but they won't use them. The camera looks great, and we bought one just to see if the technology got better. It has for cellphones (low prices and quality) but not for this camera. First, the set up was designed for an electronics technician. This is not an easy setup. A handyman would have problems setting it up. You have to figure your time is worth something! The unit we bought would not connect to the router, so I called a computer tech at $80/hour. He brought in his testers and found that the camera was not "compatible" with our type of DSL connection. So we took it to another store to test. Well after 35 minutes we got a connection---or not. It took another 30 minutes to troubleshoot. Now for the test of the pan and tilt. Don't be in a hurry. you know those commercial security speed domes you see on buildings? Well this is a "slow dome", actually a wobbly slow dome. But it does turn...or PAN very slowly. SO we tested the tilt ability. Again, it moves like it has arthritis...creak creak. Now time to test the sound. NOT GOOD, unless you actually like clicks and pops and scratchy buzzes while someone is talking. Lets look at the video - thats why we bought this camera. Well, it does produce a video, but the color is out of whack. You must turn up the room lights to full brightness first. Now you can see, but the picture is jumpy. The picture gets jumpier and tends to jitter in and out as the camera truns or oans or tilts. What do you expect the ...Oprah show, for this money. This could be used as a science project toy for a 12 year old, but other than that it belongs on a late night TV informercial with the ShamWow. We found many other consumer type Pan and Tilt cameras from other manufacturers that work well. These other cameras were slightly higher in price, but you get what you pay for. Try internet searches for "self-networking cameras" and you will see many others for sale which will do what you want.

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store29
Would recommend to a friend? No
It works if you are a techie
11/30/2009

Customer review by PCdude

1.0 stars 11/30/2009 by PCdude
by PCdude

The unit does work. But you need extensive knowledge of routers and port forwarding. If your router was set up for another program such as a game or cam to cam use, make sure it is NOT set up on the DMZ setting. Only one port and application can be used for your router DMZ settings. If you get lost at this point you can always call a PC technician who knows routers. The image looks like a CIF which is a small image found in inexpensive CMOS cameras. To keep the price down, they used a CMOS sensor but this causes problems in low light (visible or near IR). You will see fuzzy edges on your subjects and you will get some pixelation depending on frame rate and resolution. If you are about 2-3 feet from the camera and under good lighting, you can get the best image, but do not move quickly! The subjects can't move too fast, and the subject--camera movement can not be coinciding or it makes the image blurrier (because the camera thinks the subject is moving faster than it really is). It reminds me of old black and white movies--click click click at about 5-10 frames per second. I never saw it at the 30 FPS even in direct bright light. What do you expect for a low cost video camera? You do need a PC to set up the camera and router. This makes it a hassle if you want to bring the camera along with you on a trip. You will be spending a lot of time setting up the PC, router and camera each time you move the camera. The audio is NOT GOOD at all. The sound is very scratchy and gets worse as the sound level increases. I tried it in the lowest quietest way possible, but the camera kept picking up the fan noise from my computer. You might think this is good, since it is sensitive to sounds, but it got so irritating that I shut it off. If you are hard of hearing, you won't notice the rattles and scratchy sounds. I put a piece of transparent tape over the microphone port and it helped cut down the noise. It is an overpriced electronic gadget, but can be useful in the proper applications. I haven't found one yet, but that doesn't mean that this camera won't meet someones needs. The last problem is obvious to anyone who uses certain operating systems. When the computer crashes so does your camera. Enuff said!

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PCdude
Bakersfield, CALIFORNIA
Would recommend to a friend? No
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Male
Usage:Once per year