This bike was a gift to my fiance and I returned the product after she rode it only 3 times (riden less than 10 miles total). Not only was the seat very uncomfortable, but the shifters required all your strength to change the gears. Finally, when she was able to shift the rear gear, the rear derailer got caught up in the wheel spokes, significantly bending the rim and derailer. I understand the bike was priced relatively cheap, but I expected to be able to use the bike more than 3 times. I returned the bike and bought the NEXT Avalon comfort bike, which was only slightly more expensive and a much better bike (seat, suspension, shifter, over it is much better, very satisfied so far). Hope this helps, just remember, you get what you paid for.
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