I am not pleased with this product at all. First, the design is not good. The tank is all the way down the stick and sits right on top of the pad making it impossible to reach under beds, tables, shoe racks, etc. Second, the velcro that holds the cleaning pad does NOT last and continually slips off. So, you constantly have to stop and readjust it. The last shark steam mop I bought had padded covers that slipped entirely onto the cleaning base, with velcro strips that lasted. This worked much much better....not to mention the pads themselves were better quality, better design, and scrubbed better. Third, the tank isn't big enough. I have to stop much more often to refill it. Fourth, it should have an on/off switch. It has to be unplugged to turn it on/off. Fifth, because of the type of pads that it uses, it doesn't glide easily across my wood or ceramic floors. Its a lot of resistance and its much harder on your arms and shoulders. Again, the last shark I bought glided easily, made its own steam that you didn't have to sit there and pump it, and reached far under beds and tables! I am very displeased with this product.
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