Although I think the gate itself is fine, (I like the decorative aspect and the way it is 'supposed' to function), it came broken, therefore was unusable. The broken part was the bottom hinge... the plastic was completely cracked in half, therefore the gate was only hanging and attached to the top hinge... by a thread might I mention.
However, what the worst part about it was that when I called the Summer Co. customer service line, they apparently don't carry that particular replacement part. Therefore I have to disassemble the entire gate and extensions, repackage it, drive it back to Walmart for return, re-order online and again wait for it to be shipped/delivered. Ugh!!! This has turned out to be quite a pain in the rear, very frustrating and time consuming. It would have been much more convenient had the company been able to simply ship out a replacement part, then I could quickly swap it out and be done with the whole ordeal.
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