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Customer reviews & ratings

Most helpful positive review
4 customers found this helpful
Average Rating:(5.0)out of 5 stars
Compact portable relief
As someone fairly active who is getting back into harder muscle workouts, I often have joint pain that needs some relief to get me through the day. This flex temp joint wrap from sunbeam is the perfect size for daily use or travel. The wrap is easy to put on and stays in place better than i had hoped due to the Stretch and Velcro. The cold pack is easy to remove and put back in and has it's own separate sleeve that provided relief without freezing my leg. I love that this option allows me to grab something the kids need while still icing the hurting joint. The electric cord is fairly long (always a plus for those rooms with limited outlets!) and easy to attach to the sleeve. I love that there are three different temp options and that there is little wait time for it to heat up. Obviously while on heat you don't have free range but the long cord does allow plenty of room to get comfortable. It's hard to choose why this is a favorite- the dual action, the comfortability, the compact size, or the price! [This review was collected as part of a promotion.]
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Works as Intended for about 10 minutes max
I don't know how this product has good reviews. I've had to return not 1 but 2 units that only heat for about 10 minutes or less and then they both begin to shut off, almost as if it has some faulty overheating sensor. When I try turning it back on it will only barely heat. It only works correctly from a cold start but don't expect more than 10 minutes of working heat.
Most helpful positive review
4 customers found this helpful
Average Rating:(5.0)out of 5 stars
Compact portable relief
As someone fairly active who is getting back into harder muscle workouts, I often have joint pain that needs some relief to get me through the day. This flex temp joint wrap from sunbeam is the perfect size for daily use or travel. The wrap is easy to put on and stays in place better than i had hoped due to the Stretch and Velcro. The cold pack is easy to remove and put back in and has it's own separate sleeve that provided relief without freezing my leg. I love that this option allows me to grab something the kids need while still icing the hurting joint. The electric cord is fairly long (always a plus for those rooms with limited outlets!) and easy to attach to the sleeve. I love that there are three different temp options and that there is little wait time for it to heat up. Obviously while on heat you don't have free range but the long cord does allow plenty of room to get comfortable. It's hard to choose why this is a favorite- the dual action, the comfortability, the compact size, or the price! [This review was collected as part of a promotion.]
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Works as Intended for about 10 minutes max
I don't know how this product has good reviews. I've had to return not 1 but 2 units that only heat for about 10 minutes or less and then they both begin to shut off, almost as if it has some faulty overheating sensor. When I try turning it back on it will only barely heat. It only works correctly from a cold start but don't expect more than 10 minutes of working heat.
<ul><li>Offers soothing heat + anti-inflammatory cold therapy</li><li>Targeted pain relief for the elbow and knee joints</li><li>Stays in place with fastening straps for hands-free use</li></ul>
45 reviews
Average Rating:(5.0)out of 5 stars

Compact portable relief

As someone fairly active who is getting back into harder muscle workouts, I often have joint pain that needs some relief to get me through the day. This flex temp joint wrap from sunbeam is the perfect size for daily use or travel.

The wrap is easy to put on and stays in place better than i had hoped due to the Stretch and Velcro. The cold pack is easy to remove and put back in and has it's own separate sleeve that provided relief without freezing my leg. I love that this option allows me to grab something the kids need while still icing the hurting joint.

The electric cord is fairly long (always a plus for those rooms with limited outlets!) and easy to attach to the sleeve. I love that there are three different temp options and that there is little wait time for it to heat up. Obviously while on heat you don't have free range but the long cord does allow plenty of room to get comfortable.

It's hard to choose why this is a favorite- the dual action, the comfortability, the compact size, or the price! [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Works very well.

Verified purchase

Works very well to reduce pain. Im going to purchase two more cold pads when theyre back in stock. It doesnt alleviate all of the pain, but does make it more tolerable for a several hours. The packaging warns that diabetics or those with limited circulation should not use heating pads which is not mentioned in the advertisement. This is definitely a keeper for me.

Helpful?
Wow! It sound like you had a best time using our heating pad and we're so happy that you love it. Thank you for choosing us to ease your body pain. We will strive to deliver great experiences consistently. Have a great day!
Average Rating:(5.0)out of 5 stars

Good for rehab from surgery

Verified purchase

Very helpful for recovery from surgery on the knee. The cuff seems small. Overall, I really like it.

Helpful?
Average Rating:(5.0)out of 5 stars

Feels great

The Sunbeam FlexTemp hot and cold joint wrap feels amazing the aching body.I love that this joint wrap can fit almost any size.This wrap is very well made.It comes with the cold pack that is great for inflammation,or use without for the heat to help relieve pain.This wrap stays in it's place so you do not have to worry about it slipping and sliding around on your knee or elbows.It has 3 heat settings and even a 2 hour auto off.This is great to have on hand for anyone suffering with sport injuries or just for someone who has developed arthritis.I love that even on the highest heat setting it does not get so hot that it is uncomfortable.What makes this such a great thing to have is not only is it good for knees,it is good for elbows also.It forms to fit either,has a velcro band that allows you to loosen or tighten the wrap to your comfort level. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

Perfect for after surgery

Helpful?
We're so happy that our heating pad was able to meet your expectations. Thank you for choosing Sunbeam!
Average Rating:(5.0)out of 5 stars

My Review for Sunbeam FlexTemp Joint Wrap

I suffer from tennis elbow, my elbow is always sore. I placed this joint wrap on my elbow and it brought me great relief. Hooking it up was easy. It has three settings of temperature, low medium and high. Comes with a controller that lights up to indicate it is operating and which setting you want it on. It provides some great heat. It can also be used on the knee. You can also use it for an ice pack by removing the gel pouch and placing it in the freezer and returning it to the mesh pocket. Heat and cold pack cannot be used at the same time. Product has a two hour auto turn off. It stayed in place without sliding up or down my arm. product is very easy to use. Material is soft against skin. Good quality. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Works wonders for tennis elbow and hurt knee

I was not sure what to expect from this product, but now I know it will be my go to pain relief helper.

I play tennis a lot and often suffer with tennis elbow - the cold therapy works magic! I also tried the hot therapy on my knee and although it did not hold that well on my knee, the 3 heat setting feature is very smart. I think my wife will love it for her knee - she often complaints about pain and puts hot towels around it. I might give her another one as a gift because I am keeping this one for me. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(4.0)out of 5 stars

Finally Telief!

I have a horrible knee and at 38 years old, my options for relief are few and far between. This Sunbeam FlexTemp is perfect for my issues. The cold compress is what I like best and I'm able to continue with my daily routine and wear it. The cold relieves the pain. The hot options are nice when stiffness kicks in and I can relax with it propped and ease the pain. I'm glad the cord that I plug in for the heat option is long enough to find an outlet and still lay comfortably. It also allows me to do little chores such as ironing and the cords long enough to move in small areas. All around I'm so happy for the relief this joint wrap provides and it's easy to apply. I have skinny legs and an issue I usually encounter with wraps is not getting a comfortable, tight, but comfortable, fit, this wrap works for me. Definitely worth the great cost and I'd recommend to anyone with a sore knee. It's also an elbow wrap. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(3.0)out of 5 stars

Doesn't stay hot

Verified purchase

It get hot for a few minutes then cools down, it'll warm up again eventually but not as hot as those first 2 minutes. Same on each setting. I do like that the heating pad and the ice pack both cover the whole knee, adjustable straps.

Helpful?
Thank you for taking the time to share your thoughts and feedback with us. We want to let you know that we've taken all the good and the bad things you've mentioned about our heating pad. Please try to reset your heating pad by following the steps below: -Unplug the heating pad from the wall outlet for at least 30 seconds. -Verify there is no physical damage to the cord, controller, or heating pad. -Verify the connection between the heating pad and the controller is tight. -Verify that the power cord is plugged directly into a wall outlet, not a surge protector or extension cord. -Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. -Try plugging the heating pad into a different outlet to see if it works in a different outlet. If this will not correct the issue, give us a call at 1-(800) 892-7684. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
Average Rating:(1.0)out of 5 stars

Works as Intended for about 10 minutes max

I don't know how this product has good reviews. I've had to return not 1 but 2 units that only heat for about 10 minutes or less and then they both begin to shut off, almost as if it has some faulty overheating sensor. When I try turning it back on it will only barely heat. It only works correctly from a cold start but don't expect more than 10 minutes of working heat.

Helpful?
Average Rating:(1.0)out of 5 stars

Mini sized

Toddler size. I am small sized. Small boned. The only part of Sunbeam FlexTemp Joint Wrap that would fit around my leg was the straps. They were long enough to wrap around an Elephants body.

Helpful?
Thank you for taking the time to share your thoughts and feedback with us. We strive for continuous, meaningful innovation, and your feedback plays a key role in improving our product. Have a great day!
Average Rating:(5.0)out of 5 stars

Great item

Love it so much, already ordered two more one for me and one as a gift!!!!

Helpful?
Average Rating:(5.0)out of 5 stars

Immediate Relief

I had surgery on my left knee this heated/cooled wrap Is exactly what I needed It has temp control and you can freeze the ice pack The price is high but it's 100 per-cent worth it

Helpful?
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. If you have any concerns, please give us a call at 1-(800)-892-7684 or connect with us via Live Chat. For your convenience our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you! Have a great day!
Average Rating:(3.0)out of 5 stars

Joint Wrap with Suggestion

I love the idea of the built-in Velcro wrap and 2-hr timer. However, it would be better if the heating surface were larger in order to cover more surface.

Helpful?
Average Rating:(5.0)out of 5 stars

Greatest invention ever!

I am in LOVE with this flextemp joint wrap. The versatility of being able to use cold or hot makes this a winner for me! The heat settings were very comfortable to me. I instantly felt relief of my knee pain when I was using this. The shape wraps around the knee perfectly. A big plus for me is that even as someone who is overweight I was still able to comfortable wrap it around my knee without it pinching my leg or being too tight. Another plus is that the cord is plenty long that you dont have to be sitting directly by a plug to use this in heat mode. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

great

sunbeam's flextemp is a great piece of health gadget to keep at home. it not only provides relief from pain , after injuries, but also is a great thing to have for sprains and soreness that can happen to anyone young or old in the household. my mom uses it every time she has pain in her knees, i used it when my back muscle got sprained after lifting some heavy weights. it works great and i love the 2 hr auto shut off setting,. it helps me sleep, without worrying to keep the pad on for elongated periods of time. i would recommend it keep have this gadget at home all the time. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Quick pain relief!

I have been using this Sunbeam Joint Wrap for my knee for a few days now and it has given me relief I didn't expect. I suffer with a swollen knee from time to time and this wrap has helped ease the pain that comes with the swelling. It heats up right away and I use the low setting. Also, the adjustable straps helps the wrap fit nice and snug for even quicker relief. It is super comfy and has a auto shut off feature as well which make it even greater. [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

I USED IT AS A HEATING PAD. THEY SHOULD COME IN A CHOICE OF SIZES.

Helpful?
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. If you have any concerns, please give us a call at 1-(800) 892-7684. For your convenience our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you! Have a great day!
Average Rating:(1.0)out of 5 stars

Recently purchased and recently threw it in the trash! This thing just gets lukewarm at best. What a waste of $35 bucks. Do not buy this item!

Helpful?
Oh no! That is definitely not the kind of experience that we want you to have. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Average Rating:(5.0)out of 5 stars

Perfect heating/Cooling pad for my knees!

such a great product! Love that I can alternate between hot and cold for maximum healing. This is perfect for my bum knee from running.

Helpful?
Electrode, App-reviews-app, Comp-d9418c4b-50b1-4a98-bde2-e6505528294c, DC-wus-prod-a4, ENV-prod-a, PROF-PROD, VER-22.2.0, SHA-fae74fffcd8961d027afc2aad248cac484690b6c, CID-