I have bought and used HP products for years and found them to be excellent products; ie: Computers, Printer / Scanner/ Copier/ Fax, Photo Printer, Monitors; in fact most all of my computer needs are HP.They're cost competitive, quality products and long lasting. I just got a new computer and it's great. I am an HP person because I've always been very satisfied with HP. I understand the service is good as well, I'm not sure because I haven't needed any ! I recommend HP to anybody for their products.