Customer reviews

Customer Reviews | 260 reviews | 3.2 out of 5

3.0 stars

260 reviews | 3.2 out of 5

3.0 stars

260 reviews | 3.2 out of 5

61%
Would recommend to a friend
5 stars
63
4 stars
72
3 stars
42
2 stars
24
1 stars
59
1-20 of 231 total reviews
61%
Would recommend to a friend

Age

Gender

1-20 of 231 total reviews
1-20 of 231 reviews
Not exactly as expected
12/12/2008

Customer review by DecoratingDream

3.0 stars 12/12/2008 by DecoratingDream
by DecoratingDream

This item is described as "wood." You can't tell if it is actually wood since it is covered in a "wood-grain" adhesive paper, something like contact paper. If it gets scratched, the paper will peel off. I believe the description is misleading since I was expecting real wood. The directions were pretty easy to follow, and assembly time was reasonable. It is well-designed and I like the 5th wheel that keeps the cabinet from falling over when the drawer is opened. Since I couldn't find many rolling 2-drawer cabinets, I would recommend this one for someone like me who needs the rollers.

Was this review helpful? (137) (5)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
DecoratingDream
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Once per week
junk
5/6/2009

Customer review by An anonymous customer

1.0 stars 5/6/2009 by An anonymous customer
by An anonymous customer

The cabinet didnt go together very well. The locking screws did not hold . Had to use extra screws and drill holes so the cabinet would stay together. Also had to glue other parts. The draws do not move very smoothly. They stick and the cab. almost falls over. I would have returned it if I didnt drill the hole and insert the screws. You should try putting one together your self!!!

Was this review helpful? (86) (2)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
An anonymous customer
ortley beach nj
Would recommend to a friend? No
Age:55 - 64
Ownership:2 - 7 weeks
Usage:Every few days
A Very Useful Product
11/15/2010

Customer review by Freddy67

4.0 stars 11/15/2010 by Freddy67
by Freddy67

After reading many of the previous negative reviews for this filing cabinet, I decided to purchase one anyway. The assembly instructions are easy to follow & assembly was just as easy. The only thing that I did different from the instructions was that I used Elmers wood glue at the joints that hold the drawers & the cabinet itself together. The cabinet is solid & very functional. I use it in a room with carpet floor covering. Even on the carpet, the rolled under the bottom drawer still rolls smoothly. I think the biggest thing that helped, other than using the wood clue, was that i took my time during assembly & allowed all parts that were glued to dry & set up before I moved to the step.

Was this review helpful? (54) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
Freddy67
Chesapeake, VA
Would recommend to a friend? Yes
Age:65 or older
Ownership:2 - 3 months
Usage:Every few days
Kind of disappointed
7/19/2009

Customer review by syl72

3.0 stars 7/19/2009 by syl72
by syl72

I needed a file cabinet that would fit into a small space. This particular cabinet seemed to be perfect - right size, good price, and the convenience of not having to drive around to several stores. Turns out that I probably should have shopped around a little more. My son put it together following the instructions. It was wobbly, the doors were difficult to open and close, but it did fit the space. After I loaded the drawers with files, one of the sides fell off. It was easily repaired but I don't think I'll ever buy another piece of furniture/equipment (that has to be assembled) off the internet.

Was this review helpful? (32) (2)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
syl72
Houston Texas
Would recommend to a friend? No
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Filing Cabinet
4/19/2010

Customer review by tayler808

1.0 stars 4/19/2010 by tayler808
by tayler808

This product did not meet with my exspectations. When made the draws do not fit properly. I haven't even had it a week and its already falling apart. I would not recommend anyone to buy this product.

Was this review helpful? (19) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
tayler808
Would recommend to a friend? No
Age:18 - 24
Ownership:1 week or less
Gender:Female
surprised
9/7/2009

Customer review by crazylady37

5.0 stars 9/7/2009 by crazylady37
by crazylady37

after i ordered the cabinet i read how hard it was to put together and how cheaply made it was. i was pleasentley surprised, it was quite easy to put together and looks great.

Was this review helpful? (11) (2)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
crazylady37
las vegas, nv
Would recommend to a friend? Yes
Age:55 - 64
Ownership:1 week or less
Gender:Female
Usage:Every few days
Dissapointed
1/26/2009

Customer review by igotrooked

1.0 stars 1/26/2009 by igotrooked
by igotrooked

I am fortynineyearsold and and mechanicly inclined. I have purchased and put together many items like this. This is absolutely the wosrst product like this I ever bought. Fasteners did not work propperly, fasteners were hidden beneath verneer, I had to add hardware to strengthen unit.

Was this review helpful? (9) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
igotrooked
Would recommend to a friend? No
Piece of junk
5/16/2009

Customer review by lisabelle82

1.0 stars 5/16/2009 by lisabelle82
by lisabelle82

This is the worst piece of merchandise I have ever bought. It was a complete hassle to assemble, and once it was assembled, it wouldnt even stay in one piece. I couldnt even open the drawer without the whole front of drawer falling off. Take my advice, and do not waste your time on the product!

Was this review helpful? (8) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
lisabelle82
Would recommend to a friend? No
horrible
5/19/2009

Customer review by notellme

1.0 stars 5/19/2009 by notellme
by notellme

The directions were all wrong and after it is put together it wobbles back and forth. I wanted to be able to lock it but it is so messed up that you can't

Was this review helpful? (6) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
notellme
cincinnati, ohio
Would recommend to a friend? No
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Never
7/8/2009

Customer review by EscoBecky

3.0 stars 7/8/2009 by EscoBecky
by EscoBecky

The product was not as sturdy as it looked in the picture, but it is functional.

Was this review helpful? (5) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
EscoBecky
Would recommend to a friend? Yes
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
file cabinet
2/8/2009

Customer review by Gram2008

1.0 stars 2/8/2009 by Gram2008
by Gram2008

The drawers don't open and close properly. It has 10 pound weight limit. You were supposed to put screws in the predrilled holes where there weren't any.

Was this review helpful? (5) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
Gram2008
Summersville, WV
Would recommend to a friend? No
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Female
Usage:Every few days
Instructions Very Poor
2/4/2010

Customer review by babsygrams

1.0 stars 2/4/2010 by babsygrams
by babsygrams

Instructions only tell what part with hard ware but no further instructions of how to put them in. Pictures are to little to so ware parts go. I found out the hard way about pushing in the bottom & back, that youhave tomake the track open before you insert the fiber boads. Frist one I did not realize until I got to the bac and then it was to lte and did not get a snug fit. I am still having trouble get the top draw in, for instuctions are poor. Finally what is the point of part 18b.

Was this review helpful? (5) (2)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
babsygrams
Rochelle,IL
Would recommend to a friend? No
Age:65 or older
Ownership:1 week or less
Gender:Female
Usage:Every day
porductivity vs quality
7/26/2010

Customer review by sweetcheekshogman

3.0 stars 7/26/2010 by sweetcheekshogman
by sweetcheekshogman

Upon receiving this product is was very well packaged and the instructions with contents we on top for easy identification. After close examination of product I found two pieces of the cabnet had mar on the ends, and the assembly of this product took me two hours. I carefully read instructions as the pieces went together and on step 11 and 13 I had some confusion. over all the cabnet meets my expections and the mar parts are hidden form site. so my rating is a little low for this product only because of mar and time to have cabnet assembled. thank-you for your time.

Was this review helpful? (3) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
sweetcheekshogman
Washington State
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Once per week
Less than meets the eye
10/13/2010

Customer review by criticseyes

1.0 stars 10/13/2010 by criticseyes
by criticseyes

This file cabinet appeared to be quite similar to a Sauder product I bought 7 or 8 years ago. The similarity was entirely in the appearance. It was extremely difficult to put together, the little ball bearings in the roller mechanism fell out, rendering the lower drawer only partially useful, and the connecting device for the side of the lower drawer didn't hold, pulling out of the wood entirely. I ended up needing to nail the drawer together in order to make it usable at all. I can't call the $79 totally wasted, but the 3 hours I spent trying to put it together haven't been repayed through product utility yet. By the way, the instructions are poorly diagrammed and confusing. I would not recommend this product to anyone.

Was this review helpful? (3) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
criticseyes
Salt Lake City, Utah
Would recommend to a friend? No
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Male
Usage:Every few days
I wouldn't recommend
12/20/2011

Customer review by Maggie1640

1.0 stars 12/20/2011 by Maggie1640
by Maggie1640

It was hard to put together and fell apart 3 months later. Screws didn't fit properly and didn't hold together those that did fit.

Was this review helpful? (3) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
Maggie1640
Would recommend to a friend? No
File cabinet for computer area
3/1/2011

Customer review by RanchLifeForMe

5.0 stars 3/1/2011 by RanchLifeForMe
by RanchLifeForMe

According to my husband this file cabinet was extremely easy to put together. Whom ever engineered it did a beautiful job with drilling the holes. It looks great next the his computer table and the drawers are extremely roomy. The big plus is it is lockable. Our area is limited since our living quarters are at the end of our barn, and it fits right in.

Was this review helpful? (2) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
RanchLifeForMe
LIVE OAK, FL
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Better options
1/5/2011

Customer review by lgnwalmart

3.0 stars 1/5/2011 by lgnwalmart
by lgnwalmart

I chose this filing cabinet because it was the cheapest I could find that matched my furniture and had a lock component. This product was more difficult and involved to assemble than most Ikea furniture I have put together. While the cabinet matches, and looks nice from the outside, it is not very sturdy on carpet, the drawers open on their own, and the lock can be broken very easily by pulling on the drawer, which makes having a lock kind of useless. I later found sturdier (but not as nice looking) and cheaper filing cabinets at Target and was really disappointed in my purchase.

Was this review helpful? (2) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
lgnwalmart
Virginia
Would recommend to a friend? Yes
Age:18 - 24
Ownership:2 - 7 weeks
Gender:Female
Usage:Every few days
not stable
7/7/2009

Customer review by daredevel

2.0 stars 7/7/2009 by daredevel
by daredevel

this product is not stable, the screws do not hook in well and it is just over all wobbly. don't be a fool and dont let looks fool you.

Was this review helpful? (2) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
daredevel
Would recommend to a friend? No
Don't Waste Your Time or Money
4/22/2009

Customer review by MLBWI

1.0 stars 4/22/2009 by MLBWI
by MLBWI

I DID read some of the reviews - which seemed equally mixed - so I held out hope. The individual pieces seem sturdy and of quality. BUT the directions are only okay. For example, sometimes it's not very clear which way something is supposed to attach and so you have to read ahead to get your answer. Even after pushing through this (it took me about 2 hours to assemble), only a little pressure and it crumbled like a house of cards. Not very sturdy at all. I'm taking it apart tomorrow after work and returning it the next day for a metal (already assembled) one. Too bad. This matches my decor much better, but I have to have something that locks and that won't fall apart with the slightest breath.

Was this review helpful? (2) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
MLBWI
Would recommend to a friend? No
Terrible piece of garbage.
1/15/2012

Customer review by summit34711

1.0 stars 1/15/2012 by summit34711
by summit34711

The directions were translated from Chinese to English and very difficult to follow while installing. There were thousands of screws and pieces! It is not made of wood and some of it had to be glued together to keep it from falling apart. We even had to put our own screws in the sides and top to hold the top to the sides. Also, the description said it was 18" wide which is the length of the printer I planned to put on top of the cabinet. It is not 18" and I had to turn the printer sideways to fit on the top. The only good thing about the file cabinet is that it has rollers.

Was this review helpful? (3) (1)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
summit34711
Orlando, FL
Would recommend to a friend? No
Age:65 or older
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
1-20 of 231 total reviews
1-20 of 231 reviews