I have been enjoying the CCP-510, which is the model number for this popcorn machine, for over two months. This blows the microwave and air-popped varieties away. Once you try it, you will never want to go back (makes the house smell like one of the better movie theaters — fresh popped popcorn!). Add in a bit of Flavacol buttered salt by Gold Medal, and some flavorings manufactured by Kernel Seasonings and sold at Walmart. Yum! Yum!
As long as the corn kernels are fresh, the ingredients are measured correctly and you follow the instructions it works as advertised without jamming or scorching.
There was another review here stating they didn't recommend the product based upon how it appeared in the box and the poor quality of the assembly tools. These are temp tools. You will still need a Phillips, and the tools are like any other — not designed for a lifetime of use. As for the plexiglass door to the glass enclosed hopper, yes it is a bit flimsy and putting it in a metal frame would have given it a more substantial feel. But let's put this in perspective: This is a rock bottom price for a popper of this type with a stand and a commercial UL rating to boot. Normally, even for a 4 ounce capacity, other brands are charging double or triple the price.
The worst thing about this popcorn stand is that the warranty appears to be a sham. A wheel nut cover feel off and would not go back on within days of assembly — appeared to have broken off — and the parent company, the California-based Helman Group, LTD., does not, in our experience, answer calls during normal business hours, nor do they return their messages. I bought this at Sam's Club with the extended warranty, however, so I am not too worried.
Could it be built with a more rock-solid feel? Of course. When has a product hit the market that couldn't benefit from a few key improvements? But with the extra weigh would come more cost, and that would price it out of the market for a lot of folks. It is constructed from painted sheet metal, tempered glass and plexi with solid core rubber wheels. It doesn't get any better than this for the price. To the other reviewer I would say this: Don't judge by appearances. Use the product you are reviewing. Then see if you don't have something positive to say about it.
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