Physical Q Facets: A little deeper in overall outside depth than expected, black window enveloped by stainless steel wrap around looked good. When placed on a level surface, no apparent adjustment of legs for leveling (e.g. "tweaking"). Left rear leg was off by c. 1/16 inch, when facing unit. Functional Q Facets: "Convection" & "Auto Dry" element failed within 1 month use. Among other things, I suspect possibly causal to moisture collection, low end element, poor connection, et cetera. I set it up Jan '09 & it failed by EOM Feb '09. Service Q Facets: WalMart as always great. As to Apollo Half-Time, down in FLA, encountered a rather, provovative, argumentative woman on the other end. Although during pre-purchase came across as helpful. Imperative of Service Q is consistency at a standard level where customers want to come back & leave with a certain sense of satisfaction & contentment. This was not provided. Q Perspective: It's a shame as I do believe there is a marketing niche for a combination convection & microwave product with a capacity. 1.5 cf with a retail price range of $200-$250. However it must possess certain Quality (Q) features known as the "abilities": availability, accessability, reliability, dependability, durability & maintainability. This product failed terribly on reliability, dependability & durability that technical maintainability wasn't achieved (surface maintainability as concerns "wiping down", cleaning inside - no problem).
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