Reasonably Priced, Delivery Disappoints
Customer review by Michael16
The price of this item is very competitive. Unfortunately, the store/warehouse associates that fulfill this item does not always realize that a FULL BOX consisting of SIX 8-packs (48 concentrators) is what is being ordered. As with other customers, I ordered multiple BOXES (4) as described on the website at the price shown to share with my entire family. When I arrived to pick up my order, I was disappointed to find only four 8-PACKS (32 concentrators) rather than the four BOXES (192 concentrators) that I ordered. It took the store personnel a while to understand the problem - the first associate told me "that's what was delivered - do you want it or not?" - but once they did, they were accommodating and have ordered the additional boxes required separately. Helina(?) was very helpful and went above and beyond to make sure that the problem was resolved to my satisfaction. If not for the delivery snafu, I would have given this item 5 stars.
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Age:45 - 54
Ownership:2 - 7 weeks
Usage:Once per week
Customer has been confirmed to have purchased the item from Walmart.