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Customer reviews & ratings

4.7
Average Rating:(4.7)out of 5 stars
1074 ratings
70%Recommended(53 of 75)
5 stars
851
4 stars
181
3 stars
23
2 stars
5
1 star
14
5 stars
851
4 stars
181
3 stars
23
2 stars
5
1 star
14
Most helpful positive review
Average Rating:(5.0)out of 5 stars
Most expensive and worst Samsung I owned!
this tv is a pain! try playing videos from usb. tv can't play movies in numerical order! i have complained about this which should be an easy fix, yet here i am a year later and still same issue! i have had 4 samsung tv's this one is the most expensive and the only one that has this stupid issue! hey samsung, tell your software guys to address this and update my tv otherwise it will be the last samsung i buy!!
Most helpful negative review
15 customers found this helpful
Average Rating:(1.0)out of 5 stars
Poor manufacturing quality
The TV was just mounted and while removing the protective film part of the screen came off with it. Samsung support first said the screen was cracked then later called it an installation error and voiding the warranty. Poor quality and even worse customer support experience.
Most helpful positive review
Average Rating:(5.0)out of 5 stars
Most expensive and worst Samsung I owned!
this tv is a pain! try playing videos from usb. tv can't play movies in numerical order! i have complained about this which should be an easy fix, yet here i am a year later and still same issue! i have had 4 samsung tv's this one is the most expensive and the only one that has this stupid issue! hey samsung, tell your software guys to address this and update my tv otherwise it will be the last samsung i buy!!
Most helpful negative review
15 customers found this helpful
Average Rating:(1.0)out of 5 stars
Poor manufacturing quality
The TV was just mounted and while removing the protective film part of the screen came off with it. Samsung support first said the screen was cracked then later called it an installation error and voiding the warranty. Poor quality and even worse customer support experience.
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1074 reviews
Average Rating:(5.0)out of 5 stars

Watching TV is such a pleasure now

I watch way too many hours of television during the day but since I do it has become so much more pleasurable with such a clear picture in a big screen. The picture is crystal clear and the color is perfect [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Almost Perfect

Update: after 3 weeks, I am still somewhat impressed. Featurewise, it is better than average. Picture is excelent! Sound isvery impressive when near walls. Ease of use is a plus. The Remote needs work! Although minimalist, it does not provide a great user experience. The wheel around the select button could be designed as a scrolling wheel like the original iPod. Using voice to input text is cumbersome and not accurate. It is still a better value than the competition. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Great next gen tv

Easily one of the best TVs I've ever had. The jump from the 1080p to 4k has been amazing for me. One of the easiest to use interfaces that I've ever seen in my life. All the features that were introduced to me and even the features that I'm still discovering have been great [This review was collected as part of a promotion.]

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Average Rating:(4.0)out of 5 stars

Surprizing

Overall a good set ONCE you put in the time to tweak the picture. This will take some time to accomplish. I understand Samsungs' approach to Dolby Vision and don't like that decision. Be competitive, add it. Add DTS pass through to your ATMOS pass through. And give us more than the DD+ offering. Add the art gallery features from the FRAME series. Thank you for the audio eq, Its needed for just TV audio. Other than those things the set is good.(2019 version only, the new ones have a flawed feature set). I like it, it just needed work to get it right.

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Average Rating:(1.0)out of 5 stars

Not happy

I bought a q70 75 inch led TV picture is great when I have one had problems with slow operation and freeze ups doesn't work well with downloaded apps I personally will not buy another send repair person took TV off wall twice not again like they wanted.

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Average Rating:(1.0)out of 5 stars

big problem

I bought only 4 months ago and started powering on and off intermittently and continously

Helpful?
sbbb, I am very sorry that your Q70R TV started powering on and off. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please reach out to us so that we can provide troubleshooting or begin warranty service. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport Or find us on Twitter at https://twitter.com/SamsungSupport Again, my apologies for the inconvenience and disappointment you had. We look forward to hearing from you and assisting you with satisfactory solutions. - Samsung Ambassador
Average Rating:(2.0)out of 5 stars

Bad wireless display

when i mirror 4k video clip from my samsung s10+ to Qled tv the video has too much lags and did broadcast properly as it should be

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Average Rating:(5.0)out of 5 stars

GREAT TV

great tv. great picture quality. only issue is we are not able to connect two sets of bluetooth headphones.

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Average Rating:(5.0)out of 5 stars

Picture clearity

i love it, so far, no complaints. trying to upgrade the home theatre experience but , the boss is slowing the roll.

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Average Rating:(4.0)out of 5 stars

nice 4k

Great 4k images but the lower resolution images look worse on the big screen [This review was collected as part of a promotion.]

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Average Rating:(3.0)out of 5 stars

Not impressed

Bought this specifically for gaming on my PS4 PRO. With the price I paid for the 49” I'm bummed that it's only a 60HZ panel. Should've went with my first choice and got the Sony

Helpful?
CAD0475, Our Motion Rate 120 is a metric that combines the panel’s native refresh rate, image processing, and backlighting technology. This produces a rating that better conveys the TV’s overall motion performance. Should you have questions about any of the features, or need assistance with usages, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) and a representative will gladly help you. You can also contact Samsung via LiveChat or email. Simply insert this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport Or find us on Twitter at https://twitter.com/SamsungSupport Samsung greatly values our customers’ feedback and we utilize your opinions in our never-ending efforts towards delivering exceptional product and service. - Samsung Ambassador
Average Rating:(5.0)out of 5 stars

Amazing picture and great features

Beautiful screen with an amazing picture. I couldn't have asked for more. Awesome amount of features for the price. Best TV purchase I've made. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Amazing Picture

I researched over 25 different models. I compared them feature by feature no other model could even come close to this one. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

This TV has the best quality display

The display on this TV is amazing, whether you are watching TV or playing video games. Even if what youre watching isn't 4K, it still looks good. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

TV is awesome

I like loved the TV everything on it is perfect from picture to sound. I'm hoping to get another Samsung TV soon. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Great amazing 4K TV with AMAZING DISPLAY

SAMSUNG never disappoints that's why I stay true to there products this 4K tv is durable slim design beautiful picture and display and is really eyes turning and is worth every penny

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Average Rating:(5.0)out of 5 stars

Amazing high resolution image

I love my new TV, I cannot express how happy I am with my purchase, the quality of image is amazing and the colors are outstanding. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Picture quality is Amazing

I've been looking forward to getting this TV for sometime. I tried another TV but it just didn't work it doesn't have nearly the same quality [This review was collected as part of a promotion.]

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Average Rating:(1.0)out of 5 stars

Did not like it at all, had to return

We wanted to replace our 4 year old TV and go big. TV looked great in the show room but at home it was mediocre at best. I messed with all the settings for hours but could not get anything more than an so so picture. The wife watched it for maybe an hour and started complaining. Our old TV has a much better picture. You would think the Samsung was a cheap bottom of the line TV next to our old one. We returned it and will stick with our old TV for now (no brand names but our old TV brand started with an S but not Samsung). Really a shame as Samsung's TV upgrade program would have been great. I have a lot of Samsung products, appliances, tablets, SSD drives etc. and all have been great but this was my first (and last) Samsung TV. [This review was collected as part of a promotion.]

Helpful?
chapmo, Our Q70 R series are powered by Quantum Processor 4K, Direct Full Array 4X, Quantum HDR 8X, and deliver over a billion shades of color with precise contrast, sharp details, and fine-tuned black level. It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you. You can contact us via: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ Again, my sincerest apologies. We hope to regain you as a customer in the future. - Samsung Ambassador
Average Rating:(5.0)out of 5 stars

My absolute favorite tv!

This TV is amazing! The picture quality is amazing. I love how the remote and the main menu have easy access to Netflix and Hulu and amazon prime which are my 3 favorite streaming devices. It now takes two seconds to access instant movies and shows. The quality of the picture when you watch 4K is outstanding! The tv has ambient lighting which will adjust to your room. The sound is top notch quality. It sounds like you are at the movies. I'm obsessed with this tv and I have never seen better quality anywhere else. 75 inch is the best size. I'm a big tv person. I would reccomend this to everyone. Easy to set up. You just attach the two bottom legs. There are 4 inputs on the tv which is a huge plus to me. Zero flaws with this tv. It's a beauty! [This review was collected as part of a promotion.]

Helpful?
Electrode, App-reviews-app, Comp-0a321a00-6ba3-4999-b7a8-2fd62ecb9648, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-