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Customer reviews & ratings

4.3
Average Rating:(4.3)out of 5 stars
56 ratings
91%Recommended(41 of 45)
5 stars
36
4 stars
10
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5 stars
36
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Most helpful positive review
13 customers found this helpful
Average Rating:(4.0)out of 5 stars
RICE COOKER
First off I was suspectable of the price and its capacity quality output. I bought it and was so surpriced. Cooked perfect rice for every occassion: Church Dinner, Family Reunion, Youth team outings. WE chose to really test under accessory available conditions: Outdoor softball team BBQ cookout w/generator, no propane was available. Oohh Friends, the compliments and that was for the spagettii we cooked with a RICE COOKER!!! i WILL SO NO MORE, Still testing other uses, great tamale warmer, too! Smok-Her'
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Do not Buy
I bought this to use at my daughter's wedding. It's not working after 3 use.
Most helpful positive review
13 customers found this helpful
Average Rating:(4.0)out of 5 stars
RICE COOKER
First off I was suspectable of the price and its capacity quality output. I bought it and was so surpriced. Cooked perfect rice for every occassion: Church Dinner, Family Reunion, Youth team outings. WE chose to really test under accessory available conditions: Outdoor softball team BBQ cookout w/generator, no propane was available. Oohh Friends, the compliments and that was for the spagettii we cooked with a RICE COOKER!!! i WILL SO NO MORE, Still testing other uses, great tamale warmer, too! Smok-Her'
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Do not Buy
I bought this to use at my daughter's wedding. It's not working after 3 use.
Key Features and Benefits:<ul><li>Perfectly prepares up to 60 cups of any variety of cooked rice</li><li>Easy-to-use, programmable digital controls with automatic keep warm and white rice and brown rice functions</li></ul>
56 reviews
Average Rating:(5.0)out of 5 stars

Cooking White Rice

Verified purchase

The first time used, we cooked 30 cups of rice and all went well. We were careful to use the cups sent with our order. I always wash rice until water is mostly clear. Then I add the appropriate amount of water to the suggested water mark (in this case 60). The rice cooked in about 30 minutes, then it should steam a while longer before its completely ready.

Helpful?
Average Rating:(5.0)out of 5 stars

Easy To Use

Verified purchase

This rice cooker is very easy to use. I love not having to worry about timing the rice. It shuts off and goes to a warming mode automatically. I wish I would have found this cooker a long time ago.

Helpful?
Thank you for this feedback. If you have any questions about our products, feel free to email me at kcovert@aromaco.com
Average Rating:(5.0)out of 5 stars

Good

Verified purchase

Good

Helpful?
Thank you for choosing Aroma Housewares for your cooking needs.
Average Rating:(5.0)out of 5 stars

Great for large groups of people

This is a great rice cooker for the money. I use this for cooking rice for our church. I think this is a better one than I've purchased in the past as the cooking liner is a much heavier gauge of metal. The first time I used it the rice came out perfect. I didn't use the amount of water that the instructions suggested as it would have made the rice very gummy. I used the whole-hand-in-the-water method. Put your hand in the water and if the water covers 3 of the 4 knuckles you have the right amount. The index finger method works as well although you will have to take several measurements around the pot due to uneven rice levels, but if it goes to your first joint on your index finger you have enough water. Good buy. I would recommend nthis to anyone who needs to cook large amounts of rice fast. One thing to remember, I mentioned a heavier liner, well along with that comes extra weight. With the rice cooker full don't expect to move it around too much. It gets quite heavy.

Helpful?
Average Rating:(5.0)out of 5 stars

Love it

I love this product, I use this to feed the homeless in a park. The Rice cooked fast and evenly. it did not burn bottom because I based it with butter and was easy to clean. I also kept original box with foam inserts in it to use while traveling in the car to keep rice warm once you take it off the warming base.

Helpful?
That is so great to hear! Thank you for choosing Aroma Housewares for your cooking needs. Please let me know if you need anything. My email is kcovert@aromaco.com
Average Rating:(5.0)out of 5 stars

good

Verified purchase

I needed this item and have more. I use it for work and it is a great product. anyone needing this kind of item will appreciate it. However the 2 day mailing was a crock far from it. I was forced to buy a hotel for two extra days to wait on the delivery. We ordered this product on Thursday the delivery said it would be there Saturday and we never got it until Tuesday. I was suppose to be 8 hours away in another show which I was to be there using these items yet was delayed because the details of the 2-day was lies.. it said even on the order that it would be there either Saturday or sunday shipped to me .. so don't believe in the 2-day ship cause you will be let down

Helpful?
Average Rating:(4.0)out of 5 stars

RICE COOKER

First off I was suspectable of the price and its capacity quality output. I bought it and was so surpriced. Cooked perfect rice for every occassion: Church Dinner, Family Reunion, Youth team outings. WE chose to really test under accessory available conditions: Outdoor softball team BBQ cookout w/generator, no propane was available. Oohh Friends, the compliments and that was for the spagettii we cooked with a RICE COOKER!!! i WILL SO NO MORE, Still testing other uses, great tamale warmer, too! Smok-Her'

Helpful?
Average Rating:(4.0)out of 5 stars

We purchaswed 3 for our restaurant. They work wonderfully for making soups along with rice. The one thing I don't like is the rice does stick to the cooker, it can be remedied by adding non-stick spray to the water before cooking. Yes I would recommend this product to others.

Helpful?
That is so great to hear! Thank you for choosing Aroma Housewares for your cooking needs. Please let me know if you need anything. My email is kcovert@aromaco.com
Average Rating:(1.0)out of 5 stars

Do not Buy

Verified purchase

I bought this to use at my daughter's wedding. It's not working after 3 use.

Helpful?
Average Rating:(1.0)out of 5 stars

Poor Quality Rice Cooker

We purchased this 60 cup Aroma rice cooker from Walmart. It worked for about 4 months then began to turn off after about 20 minutes and didn't cook rice which takes about 45 minutes. We called customer service for Mirama Enterprises, Inc which makes the Aroma product and their was no one to take our call. We left a message for a return call and to date have not received a return call. We would not recommend this cooker due to poor quality and lack of customer service.

Helpful?
Hi Ashley, we are sorry to hear that your rice cooker is no longer working. Please try again to contact Aroma Customer Service at 1-800-276-6286 x 1 Mon - Fri 8:30 am - 4:30 pm PST or email Customerservice@AromaCo.com
Average Rating:(5.0)out of 5 stars

Well done!

Bought this for our church's use. Followed the instructions and got a great 50-cup batch of rice, right down to the bottom. Wasn't PERFECTLY non-stick, but a brief soak with hot water and washing with a soapy sponge got it clean.

Helpful?
Average Rating:(5.0)out of 5 stars

Good product, worth the money.

Verified purchase

Good product, works well, simple to use, great if you have large social gatherings regularly, and a breeze to clean. Take note if you're cooking a full load, I'd recommen basing the bottom with a little butter.

Helpful?
Thanks for letting us know this helpful tip! We are always looking for ways to make our products efficient.
Average Rating:(4.0)out of 5 stars

Reasonable Price, Perfect Functions

For the price I paid, the cooking functions and capacity of the rice cooker is just perfect for what I needed it for. I actually have a total of three of this that I use at least three times a year or more, for large local community events. I purchased two of them over a year ago, and recently purchased this one only because of the increased volume of rice needed to be served at our large community events.

Helpful?
Average Rating:(2.0)out of 5 stars

Rice gets stuck.

Verified purchase

should have non stick cookin pot.

Helpful?
We do offer a non stick inner pot on the ARC-1130S model.
Average Rating:(5.0)out of 5 stars

Commercial rice cooker

Verified purchase

Exactly what we were looking for to accommodate large family gathering. Works great.

Helpful?
Average Rating:(2.0)out of 5 stars

Disappointment

Bought FOUR Commercial Rice cookers. They are NOT non-stick as advertised! BEWARE! Brown Crust forms on bottom of cooked rice.

Helpful?
I am sorry to hear this! Have you tried Aroma cookware for any other needs? I’d be glad to help you find something to suit your needs. My email is kcovert@aromaco.com
Average Rating:(5.0)out of 5 stars

great

Verified purchase

best rice cooker ever

Helpful?
We are so glad you love our product! We hope to have you again soon!
Average Rating:(5.0)out of 5 stars

Big Rice Cooker

You simply can't be the price, value, capacity of this cooker. There's no better buy on the Web.

Helpful?
Average Rating:(1.0)out of 5 stars

item purchased

Verified purchase

Only one time use and it is broken...

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

so far so good..Friends like it and would probably purchase one for themselves

Helpful?
Sounds great to us! Let us know if you need anything. My email is kcovert@aromaco.com
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