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7 reviews | 2.9 out of 5
I bought my installation card last week and received it in the mail yesterday. I activated it yesterday as well and received a call to schedule my appointment for the installation today. Very fast response. My installation will be next week so we'll have to see how that process turns out, but so far so good. I'm very impressed.
Wasn't sure how this would work out but couldn't find the radio I needed at the "free installation" stores, Circuit City didn't have the selection, and Best Buy wanted an arm and a leg to install anything. Wal-Mart issues a pre-paid card that authorizes a local firm to do the installation. You contact them directly and shedule the service. The location wasn't that convenient and I had to wait 4 days (including a weekend) to get the "card" activated/installation scheduled because Wal-Mart didn't log the card as being issued. The installation itself went without a hitch. I took the wiring harness and install kit with me (also purchased at
Wal-Mart) & was waiting for the inevitable "upsell" because I also needed this, this and that or because it required "special" handling but it never came. The folks were quick, friendly, and efficient. In all, the work was 5 Star, the handling was about 3 1/2.
The job was done quickly and properly by qualified people.
I have my MP3 player installed today. Fisrst of all, the closest shop was 13 miles away and the customer service was poor. I went to the shop and there was only one chair for sitting and there was someone using it already. The clerk frowned when I told him I will wait at the shop becuase I dont have a ride and cant walk to go anywhre in the freezing temperatures. It took them two hours to install it and they charded me additional $20 installation fees and $5 for wire harness. I will understand the need for the wire harness, but isn't the $55 on the card supposed to cover the installation fees? On the other hand, Installnet are not the best either. After you make an appointment you can't go in and change it. I called three times and left messages. Each time I call someone takes my name, phone number, and the reason for call. I wil then be told someone will call me and no one calls back. FInally I managed to get to talk to someone and she did not sound happy when I told her I would like to reschedule my appt with another shop. Overall I would say it is Ok because it is still cheaper compared to Best Buy or Circuit City.
Purchased card thinking it included total install cost. Was I wrong. Not only did I pay for the card, but had to pay an additional charge to have it installed. Not happy at all.
Bought the XM car stereo for an awesome price. Ordered the install card online which came in a timely manner. Pick up at the store was not bad...tell the clerk it's in a box...so they don't look for an envelope. Called the phone number as instructed to set up install...Was sooooo excited! Was told that I'd receive a call back in a couple of days to actually set up the install. Been a few weeks and no call....Now have to dig up papers and see if can go online to set up instead!! Still hopeful, though...I really want this to work.